Support » Plugin: WP Live Chat Support » Doesn’t seem to be working on my own server

  • Resolved rojokuze


    After un-selecting “use our own server”, do I need to do anything else?

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  • rojokuze


    To clearify, everything seems to work up until the point where a user sends a message. When a user sends a message, it displays as sent on his/her end, but it doesn’t show on the dashboard at all.

    Also it doesn’t show when a user is online

    Plugin Author DylanAuty


    Hi @rojokuze,

    Thank you for getting in touch, we do appreciate your time.

    Could I ask you to share a link to your website with me? This would allow me to run a few tests to determine the cause of the issue.

    I would really like to assist you in getting this resolved as soon as possible.

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