Support » Plugin: Simply Static » Doesn’t reply to support request in 4 months

  • Doesn’t reply to support request in 4 months

    • This topic was modified 4 months ago by Gravel.
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  • Plugin Author patrickposner

    (@patrickposner)

    Hey @g22,

    thanks for your review!

    I’m really sorry that you did not get a reply to your ticket.

    Because of the nature of Simply Static as a quite technical product and the number of tickets, I cannot provide decent free support for everyone.

    I can only provide One-on-One support for pro users. The forum here is more about users helping users. I scan all upcoming tickets once in a while to implement fixes and improve Simply Static in general.

    I understand that this is frustrating if someone has a specific question, but providing a free version hosted on wordpress.org is already quite time-consuming.

    All the best,
    Patrick

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