Support » Plugin: WooCommerce AdWords Conversion Tracking » Doesn’t quite work

  • nebota

    (@nebota)



    It should work out of the box.
    I can see that for some people it does but it did not for me.
    I guess that’s what everyone should expect from this plugin.

    Ether it will work for you or it won’t so you can carry on.
    Don’t waste time trying to make it work!

    • This topic was modified 1 month ago by  nebota.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alekv

    (@alekv)

    In your support thread you said yourself, that it works fine with another payment gateway: https://wordpress.org/support/topic/custom-thank-you-page-10/#post-10705503

    That is a hint that the old payment gateway you were using is not following the standard WooCommerce implementation for the checkout confirmation page.

    Our plugin can only work if a payment gateway is following the WooCommerce standard implementation (which most payment gateways do and should do). Detecting a custom made checkout confirmation procedure is not possible, because it is custom made.

    So this is not a problem of our plugin but much more a problem caused by the payment gateway.

    Thus, your rating is not fair.

    (Especially because I even tried to find the issue for you. But hey, gratitude is no everyone’s thing, is it?)

    • This reply was modified 1 month ago by  alekv.
    nebota

    (@nebota)

    Hey Alek,

    Thank you for responding to this.
    I’m not using custom payment gateway.

    Its the Thank you page that is not /checkout/order-received/ but /thank-you/ Page.

    Google Analytics Pro plugin records every conversion properly as well as the plugin Im currently using.

    Two numbers, AW-number and Label are used with other plugin, literally same like with yours.

    So, two different plugins understand the end point, this one does not.

    For me, your plugin does not work, not even close. The plugin that Im using has a free version, that was working properly as well and a paying version records conversion from GA as well from FB and TW, thats why I went with it in the end.

    Out of the courtesy towards you and your effort I won’t mention the plugin’s name.

    So, again, you have not tried to solve the issue for me but told me to be logged out while testing.

    Anyway, my rating is fair and reflects my experience and ONLY my experience.
    I can’t testify for other peoples experiences.

    I do believe your plugin works though…for some.
    Pity Im not part of that crowd.

    Kind regards,
    N

    • This reply was modified 1 month ago by  nebota.
    Plugin Author alekv

    (@alekv)

    Its the Thank you page that is not /checkout/order-received/ but /thank-you/ Page.

    That should not cause an issue with our plugin, as long as the proper WooCommerce shortcode, to generate the content of the checkout confirmation page, is being used.

    So, again, you have not tried to solve the issue for me but told me to be logged out while testing.

    Not being logged out is literally the number one reason why other plugin users run into the same issue. So it makes sense to rule that out.

    I do believe your plugin works though…for some.

    Well, it does work for thousands of shops, so it would be interesting why it doesn’t work for yours.

    But I can’t help if you don’t bring the patience to jump through a few hoops.

    • This reply was modified 1 month ago by  alekv.
    • This reply was modified 1 month ago by  alekv.
Viewing 3 replies - 1 through 3 (of 3 total)
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