Support » Plugin: WP Social Chat » Doesn’t open whatsapp if visitor is using iPhone

  • Resolved suenwilliam


    I tried to access using browsers in my iPhone (chrome, firefox and safari). It doesn’t open the whatapp app. It goes to the App store.

    Since iPhones make up a large proportion of visitors’ device, I hope developer can soon find a solution to it. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @suenwilliam
    WhatsApp chat works fine in every Apple device.

    But I notice you’re using a unique cache system and as explained in readme file you should use a separated cache mobile or disable it.

    The main reason is because when I look your site in my mobile, cache redirects to desktop url ( but if you fix that it should call your WhatsApp app.

    Hope it helps!

    heya, thanks for the advise. I will try to work on the cache.

    for my cache “for mobile”,

    instead of redirect to url

    what should I redirect to so that it opens the whatsapp app in mobile? (with my destination number pre-populated)


Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Doesn’t open whatsapp if visitor is using iPhone’ is closed to new replies.