Support » Plugin: Hero Banner Ultimate » Doesn’t load on smartphones

  • Resolved Kappagram


    It doesn’t load in smartphones. Can you help me to load an image instead of video for the smartphones?

    The page I need help with: [log in to see the link]

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  • Thread Starter Kappagram


    The problem is the youtube video doesn’t load on smarthphones. So if it cannot be solved give me the alternative. An image to be loaded on smartphones

    Plugin Support Ketan Patel



    Sorry for the late reply.

    We have checked your website with the smartphone. it’s working fine.

    Please check your side and please possible to send a screenshot above your problem.


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