Support » Plugin: Custom Login Page Customizer by Colorlib » Doesn’t load. Just says “Loading, please wait” forever

  • Resolved KingDingbat

    (@kingdingbat)


    I just installed the plugin but when I go to the customizer it never loads. It just says “Loading, please wait” forever with a blue rotating circle…

    On further investigation, this appears to be an issue with most plugins that add a item to customizer. :-/ Not just this plugin.

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  • Plugin Support mplusb

    (@mplusb)

    Hi @kingdingbat,

    To see what causes that behavior I recommend installing this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and activate only this plugin and see if the same issue happens with a default WordPress theme (Twenty Twenty for example) and no other plugins.
    Please let me know how it goes!

    Warmly,
    Mihaela

    Plugin Support mplusb

    (@mplusb)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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