Support » Plugin: Media Sync » Doesn’t it support PDF?

  • Resolved DICKY IBROHIM

    (@dickyibrohim)


    Images work, but PDFs all fail. Is it not supported at this time?

    Attachment metadata could not be generated from /home/runcloud/webapps/test/wp-content/uploads/xxx.pdf. E: {"guid":"https:\/\/test.cleova.com\/wp-content\/uploads\/xxx.pdf","post_mime_type":"application\/pdf","post_title":"070701_packaging-journal-1","post_content":"","post_status":"inherit","post_date":"2021-08-20 02:19:52","post_date_gmt":"2021-08-20 02:19:52"}

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  • Plugin Author erolsk8

    (@erolsk8)

    Hi @dickyibrohim, it works with PDF files as well. But maybe this plugin can’t read metadata from your pdf files.

    Thread Starter DICKY IBROHIM

    (@dickyibrohim)

    I checked the pdf has been read in the media library even though in Media Sync there is a red warning

    Plugin Author erolsk8

    (@erolsk8)

    Hmm I’m not sure what it might be. But I’ve noticed certain files just can’t be processed with this plugin, and it doesn’t matter which file type it is (jpg, pdf, etc.). Recently, someone solved similar issue just by copying same files again.

Viewing 3 replies - 1 through 3 (of 3 total)
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