Title: Doesn't import images Last modified: August 30, 2016 --- # Doesn't import images * Resolved [akedv](https://wordpress.org/support/users/ak71/) * (@ak71) * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/) * All Images won’t get imported, when testing it will be displayed but whe testing the image import, the following error is displayed: * File `http://admin.fahrrad24.de/media/catalog/product/w/_/w_samana_er_1200_755. jpg` is not a valid image. * But it IS a valid image, so are all the other images. * This is the log when doing a real import: * Record #1 * ACTION: pmxi_before_post_import … * Combine all data for post `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau`… * Find corresponding article among previously imported for post `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau`… * Duplicate post was found for post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau with unique key `9081 - 1427300407916`… * Deleting attachments for `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` * Deleting images for `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` * UPDATING `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` `Beitrag` * Associate post `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` with current import … * IMAGES: * – Importing image `http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1. jpg` for `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` … * – Downloading image from `http://admin.fahrrad24.de/media/catalog/product/p/i/ pict0776_1200_900_1.jpg` * – WARNING: File [http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1.jpg](http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1.jpg) cannot be saved locally as /home/.sites/84/site2714/web/wp-content/uploads/pict0776_1200_900_1. jpg * – Post `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` saved as Draft, because no images are downloaded successfully * TAXONOMIES: * – Importing taxonomy `category` … * – Attempted to create child Beitrag category `Trekking Elektroräder`, duplicate detected. Importing Beitrag to existing `Trekking Elektroräder` category, ID 201, slug `trekking-elektroraeder` … * – Importing taxonomy `post_tag` … * UPDATED `Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau` `Beitrag` (ID: 190056) * ACTION: pmxi_saved_post * ACTION: pmxi_after_post_import * — * Any hints on how to fix this? * [https://wordpress.org/plugins/wp-all-import/](https://wordpress.org/plugins/wp-all-import/) Viewing 11 replies - 1 through 11 (of 11 total) * [Deborah](https://wordpress.org/support/users/redgypsee/) * (@redgypsee) * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774613) * I hope it is going to work as I just purchased this plug-in & was scanning the support forms to see how to ensure the images are imported, because I have many. * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774628) * Hi redgypsee, * If you purchased any of our Pro plugins you’re entitled to Premium Support. Please submit a support request and we’ll get you taken care of: [http://www.wpallimport.com/support/](http://www.wpallimport.com/support/) * Thread Starter [akedv](https://wordpress.org/support/users/ak71/) * (@ak71) * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774631) * Any hints about my problem? * [Deborah](https://wordpress.org/support/users/redgypsee/) * (@redgypsee) * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774634) * Thank you WP All Import. I sent a message to support-thank you for that. * Akedv-I do know you need the Pro version in order to import & upload the images- that is why I purchased the Pro version. * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774707) * Hi akedv, * I’m sorry, I misread this thread and though the first two posts were created by redgypsee. We’ll need to see your import settings in order to tell why the images aren’t working. Please submit a support request and we’ll figure out what’s going on: [http://www.wpallimport.com/support/](http://www.wpallimport.com/support/) * Thread Starter [akedv](https://wordpress.org/support/users/ak71/) * (@ak71) * [10 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774855) * now I have the issue on another customer website as well. * the strange thing is, that the picture import would work with your demo site, here are screenshots from the import: * > [View post on imgur.com](https://imgur.com/a/82gco) * first image: demo server with working image import second image: my server with“ not a valid image” message * any thoughts on this? * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [10 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774856) * Hi akedv, * It could be happening for any number of reasons. We’ve seen this happen because the provider of the images had blocked the user’s server from downloading any more of them, or in some cases strange server configurations that prevented the images from being properly processed. * You’ll need to submit a support request in order for us to help: [http://www.wpallimport.com/support/](http://www.wpallimport.com/support/) * Thread Starter [akedv](https://wordpress.org/support/users/ak71/) * (@ak71) * [10 years, 1 month ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774867) * You were right, the provider blocked access to external servers via php 🙁 * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [10 years, 1 month ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774868) * That’s no good. A workaround could be to write a PHP script that accesses the file via FTP (or whatever else they allow). Then you could pass the PHP script’s URL to WP All Import in the ‘Download from URL’ field in Step 1. * [deevedhost](https://wordpress.org/support/users/deevedhost/) * (@deevedhost) * [10 years, 1 month ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774869) * I’m also having issues with the image importing. When I check the images in the preview everything seems to be ok, but after importing only the first image is imported properly and further product images are set as this first and only upload. Here are the urls I’m trying to import: * [https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3w3MjYzMHxpbWFnZS9qcGVnfGltYWdlcy9oMWMvaDM2Lzg4MTM0MDk3OTYxMjYuanBnfDU4NThhN2M4MjYxMDM0NDZlZGU4N2Y3YjVmZDE3NGMwMTUzYTdkNGNmZGEwZDI1NDY5OWUzZGU2YzA1MDBhODI](https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3w3MjYzMHxpbWFnZS9qcGVnfGltYWdlcy9oMWMvaDM2Lzg4MTM0MDk3OTYxMjYuanBnfDU4NThhN2M4MjYxMDM0NDZlZGU4N2Y3YjVmZDE3NGMwMTUzYTdkNGNmZGEwZDI1NDY5OWUzZGU2YzA1MDBhODI) * [https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3wyMzcwN3xpbWFnZS9qcGVnfGltYWdlcy9oZGYvaDNmLzg4MTE5ODk2OTY1NDIuanBnfDEzMjYwNTRjMDAwZmExMjcxOTg4OGUzMTc0ZTU3NGQ4N2FiMTBkNmY3N2IwYjg3NjczZGFhNzQwZWQxMTE2YTI](https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3wyMzcwN3xpbWFnZS9qcGVnfGltYWdlcy9oZGYvaDNmLzg4MTE5ODk2OTY1NDIuanBnfDEzMjYwNTRjMDAwZmExMjcxOTg4OGUzMTc0ZTU3NGQ4N2FiMTBkNmY3N2IwYjg3NjczZGFhNzQwZWQxMTE2YTI) * Could it be a bug in the parser, as these urls are quite long? Shorter ones from another site seemed to work ok. * Edit: Here’s some (hopefully) clarifying pics [http://imgur.com/a/oybfQ](http://imgur.com/a/oybfQ) * [deevedhost](https://wordpress.org/support/users/deevedhost/) * (@deevedhost) * [10 years, 1 month ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774870) * I did a bit more digging and it seems that it’s really the images that don’t like to load (maybe something on the target server side?). Here’s the test server I tried it on: * [http://eesmndfl.testdrive.rodeo](http://eesmndfl.testdrive.rodeo) Username: demo Password: J5yuRHcI * Here are the files I used and the resulting logs from lihat2.csv: [https://temp-share.com/f/xfrwkqcmlx](https://temp-share.com/f/xfrwkqcmlx) [https://temp-share.com/f/frwktxzbcf](https://temp-share.com/f/frwktxzbcf) [https://temp-share.com/f/rwktjigzxr](https://temp-share.com/f/rwktjigzxr) [https://temp-share.com/f/wktjovdtgw](https://temp-share.com/f/wktjovdtgw) * I saved the import template on the demo server, saved as “template1”. Importing lihat1.csv works, while lihat2.csv doesn’t. Hope this helps you narrow down the issue. Thanks for the great plugin! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Doesn't import images’ is closed to new replies. * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179) * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-all-import/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-all-import/) * [Active Topics](https://wordpress.org/support/plugin/wp-all-import/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-all-import/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-all-import/reviews/) * 11 replies * 4 participants * Last reply from: [deevedhost](https://wordpress.org/support/users/deevedhost/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/doesnt-import-images-2/#post-6774870) * Status: resolved