Support » Plugin: wpForo Forum » Doesn’t help at all

  • Has no more verification-of-valid-email than there was before.

    All it adds is the requirement for the ADMIN to manually approve accounts before adding them —- but no way that this poor admin can know WHICH accounts are VALID to approve —– so it makes a bad situation WORSE.

    [ Rude comment redacted, don’t do that OK and be civil. ]

    • This topic was modified 2 years, 9 months ago by Jan Dembowski. Reason: Redacted rude comment
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi @sophiaofcf,
    wpForo doesn’t have manually approval of users. And the email verification does exist. It seems you’ve mess it up with other plugin functions. Just enable the “User registration with Email confirmation” option in Dashboard > Forums > Settings > Features admin page and the registration email confirmation will be ready. You should not approve users manually.
    Is there other issues you have with wpForo? The issue you’ve mentioned doesn’t exist, just follow to the instruction and let us know if there are other questions.

    Plugin Author gVectors Team

    (@gvectors-team)

    Please see the screenshot @sophiaofcf

    Also this is well described in documentation:
    https://wpforo.com/docs/root/wpforo-settings/features/#user-registration

    Plugin Author gVectors Team

    (@gvectors-team)

    @sophiaofcf, I’m waiting for your response…
    Please be responsible for the review you’re leaving for plugins. Developers spent years of hard work to create free plugins for you. You’re playing with plugin reputation so we expect serious discussion related to any issue. This is very important for us.
    So, please be so kind and let us know what have you done. If you’re real user and you’ve spent some time to leave this review then you are interested in solution.
    Thank you!

    • This reply was modified 2 years, 9 months ago by gVectors Team.
    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @gvectors-team, Please don’t suggest reviewers of being false. The person making this review had a really bad experience and, coming from a moderator with tools to explore the authenticity of this review, there’s nothing suspicious about this review.

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi Andrew,
    Thank you for your input in this discussion.
    I don’t think it should be false. I just asked to be responsible for the review and let us know if she found the option I mentioned. As far as I see she has not enabled the Email confirmation mode of registration and she think there is no such option. That’s it. And now she say there is no way to know if a user email confirmed or not.
    I’d not call this kind of experience as a “really bad experience”. The solution comes built-in with plugin.
    I think if user don’t find some feature or has an issue in plugin, he/she should ask at least one question before leaving a review. This should be mentioned by moderators too. Users should be more responsible for the words they leave here. Asking a question would prevent 90% of bad reviews. This is a good example.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Here’s where you went wrong.

    If you’re real user

    Please don’t question the validity of users here. If there’s abuse then it will get caught and dealt with.

    This too.

    This should be mentioned by moderators too.

    No. Seriously, stop that. Your reply to the user and a moderator is being a little too passive aggressive. That’s approaching being inappropriate and let’s head that off now, OK?

    The moderators look out for everyone and that includes users and authors.

    I’d not call this kind of experience as a “really bad experience”. The solution comes built-in with plugin.

    The user left a 1 star review and I’d call that a bad experience.

    Users should be more responsible for the words they leave here.

    Everyone is encouraged to leave reviews and your comments are discouraging that. If that’s really a problem for you (these reviews) then perhaps you’d like to remove your plugins from the WordPress repo?

    You do have that option as you are aware. You do not have to have your plugins hosted on this site. If you do then you’d better be prepared for user feedback like this.

    While the user’s last sentence is kind of rude and has been redacted, the rest is fine.

    These forums and reviews are not your marketing section. It’s feedback for your plugins and how well or badly you reply is on you.

    Your reply isn’t good BTW and users read that too.

    We have completely derailed this review.

    You didn’t write that but I’m thinking proactively and closing this review. Some advice? In the future if you are concerned about reviews then I suggest you ask yorself “How would my reply look?” and go from there.

    Or not, that is entirely up to you how you reply to the users of your free opensource code.

Viewing 6 replies - 1 through 6 (of 6 total)
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