Support » Plugin: TinyPNG - JPEG, PNG & WebP image compression » Doesn't function anymore

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hello,
    We are sorry to hear that you are having problems.

    We would need a little more about your problem to be able to help you.

    What update did you install? Was it for our plugin or WordPress in general?
    What kind of images are you trying to compress?

    You can also send a message to support@tinypng.com if you wish to speak more privately.

    Thread Starter Kosjka

    (@kosjka)

    The update was for the plugin.
    And there’s no error. The plugin counts the compress as well, but I still; see the button to execute the compress.

    The images are jpg

    Plugin Author TinyPNG

    (@tinypng)

    Hi again,

    That sounds very strange. If possible, could you enable debugging in WordPress so we can see what is going on? You can send the .log file to support@tinypng.com.

    You can find how to enable debugging here:
    https://codex.wordpress.org/Debugging_in_WordPress

    Plugin Author TinyPNG

    (@tinypng)

    Closing the issue because of inactivity, if you have any problems in the future please let us know!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Doesn't function anymore’ is closed to new replies.