Viewing 7 replies - 1 through 7 (of 7 total)
  • I’ve just purchased the pro version of this plugin and after installation there is no menu item for me to add new galleries.

    If the pro version isn’t compatible with 3.7.1 it should have been made clear to me during my purchase.

    Plugin Contributor photocrati

    (@photocrati)

    @mpwhalen – We have seen no specific WordPress 3.7.1 issues to date … although there are unfortunately many issues that appear to be related.

    Most of these issues are also more directly related to another plugin or the active theme creating a conflict.

    @ash.whitehair – Please feel free to use your members area at http://nextgen-gallery.com/ to report any issues or concerns you may have with NextGEN Pro.

    Thanks!

    – Cais.

    Just realised I need to keep the free version installed as well for it to work.

    Plugin Contributor photocrati

    (@photocrati)

    @ash.whitehair – Yes, that is true.

    – Cais.

    Thread Starter mpwhalen

    (@mpwhalen)

    Any advice on where I could find information on which plugins might be causing interference?

    The standard approach is to deactivate ALL other plugins – then reactivate them one by one to see what’s causing the problem. Might be a theme issue too – so try switching to a default theme to test that.

    Thread Starter mpwhalen

    (@mpwhalen)

    Yeah I was hoping to try and avoid part of that process, but Thank you for the reply. I am using a default theme, just modified very slightly, but I’ll give that a shot as well.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Doesn't Display’ is closed to new replies.