Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Doesn't belong in the WP plugin directory

  • Looking at the anti-spam plugins I noticed that Anti-Spam by CleanTalk hasn’t as many users as others with an average rating of 5 stars, but the plugin got rated 8 times more often.

    WP-SpamShield Anti-Spam: 100,000+ Active Installs, 204 ratings
    Anti-spam: 100,000+ Active Installs, 104 ratings
    – Anti-Spam by CleanTalk: 30,000+ Active Installs, 871 ratings

    Impressive, huh?
    Especially since the other two are pretty awesome.

    Reading through the description, nearly at the end I read:

    CleanTalk is premium anti-spam service for WordPress, please look at the pricing. The plugin works with cloud anti spam service CleanTalk. CleanTalk has free trial for 14 days. We try to provide anti-spam service at the highest level and we can not afford to offer a free version of our service, as this will immediately affect the quality of providing anti-spam protection.

    Usually, when a plugin is not free, it gets a lot of bad reviews. And, while I don’t bother if it’s clear from the description, imo that is rightfully so. Basically people expect plugins to be free in the directory, open source, you know. I fully understand that many awesome plugins and services cannot be free, but when someone wants to buy a plugin, they do not look in the directory. So, when you let someone read a description, or try it out, solely to find out that it’s a trial version, you waste their time.

    So, how come Anti-Spam by CleanTalk has so many positive reviews in contrary to other plugins that offer a free plugin, yet not a free service?
    Looking at the positive reviews, I see many who never wrote a review before and even people who never wrote anything in the forum before.

    Weird, huh?
    So, I decided to make an exception and to write an honest review.

    I didn’t try the plugin, but feel the plugin directory shouldn’t be part of a marketing strategy, unless a plugin has at least something useful to offer, for free.

Viewing 3 replies - 1 through 3 (of 3 total)
  • I usually don’t review plugins either. However this is one that actually works and has great support so worth it. before you jam someone with a 1 star rating just because it’s not free, you should at least try it.

    Plugin Support Aleksandrrazor

    (@aleksandrrazor)

    People give such comments because they believe our service is one the best. Plugin code is open. If you have not tried the plugin, why did you give a rating?

    Maybe do you should try and evaluate? Just check it. If you find that service missed spam on during 14 days, we give you 1 year free.

    This plugin literally saves me HOURS of administrative headaches over the average month. I’m not crazy about their incentivized review plan, but I would have given them a 5-star review without it. The plugin works very well and is simple to use.

Viewing 3 replies - 1 through 3 (of 3 total)
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