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Lively Chat Support
[resolved] Doesn't automatically insert records? (5 posts)

  1. nqtptn
    Posted 2 years ago #

    LivelyChat doesn't automatically insert record to the table livelychatsupport_convos when a user not input name and email?
    Sorry for my beginner's English.


  2. dallasread
    Plugin Author

    Posted 2 years ago #

    That's right... a record is only created when a conversation is initiated.

  3. nqtptn
    Posted 2 years ago #

    everytime i see "bots" visited page, livelychatsupport auto insert
    a record into table livelychatsupport_convos.
    everyday it insert about 200 record(spam database).
    you can see image: http://postimg.org/image/rvzv1d9m7/
    how it doesn't insert while name=null or email=null.

  4. dallasread
    Plugin Author

    Posted 2 years ago #

    Hi nqtptn,

    Just checked... I was wrong on the first response. You're right, each new visitor creates a new row. I did this so that we'll be able to actually "approach" the visitors in a later version. For now, this seems wasteful... perhaps I'll create a way to purge old unused visitors - thanks for the heads up!

  5. nqtptn
    Posted 2 years ago #

    tks for replay. I'm waiting for version next.

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