Title: Doesn’t appear
Last modified: May 2, 2021

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# Doesn’t appear

 *  Resolved [spartaruga](https://wordpress.org/support/users/spartaruga/)
 * (@spartaruga)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/doesnt-appear-8/)
 * I have installed and configurated my plug-in, but it doesn’t appear on any page,
   I tried to inspect and I found out that if I go to the “id=fb-root” and disable
   the “display: none” it works perfectly.
    (I’m sort of new to WordPress, so I 
   tried to follow every instruction, the Facebook Page has no restriction) Ultimate
   Torino
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoesnt-appear-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/doesnt-appear-8/#post-14431099)
 * Hi [@spartaruga](https://wordpress.org/support/users/spartaruga/),
 * Thanks for getting in touch. I’ve had a look at your website, and the Chat plugin
   appears to be loading okay now 🙂 I’ll mark this as resolved, but please let 
   us know if you’re still experiencing any issues.
 * All the best,
 * Facebook Team
 *  Thread Starter [spartaruga](https://wordpress.org/support/users/spartaruga/)
 * (@spartaruga)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/doesnt-appear-8/#post-14433460)
 * Yes, we had fixed this using some CSS extra
 * #fb-root {
    display: block; }

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn’t appear’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

## Tags

 * [hide](https://wordpress.org/support/topic-tag/hide/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [show](https://wordpress.org/support/topic-tag/show/)

 * 2 replies
 * 2 participants
 * Last reply from: [spartaruga](https://wordpress.org/support/users/spartaruga/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/doesnt-appear-8/#post-14433460)
 * Status: resolved