Plugin Support
Nick C
(@modernnerd)
Hi, govnoblat!
I just tested Genesis Simple Hooks 2.1.2 with WordPress 4.5 and it’s working as expected for me.
It can be worth temporarily removing code in each of the fields at Genesis → Simple Hooks one at a time until you identify the part causing the issues for you.
If you still need help with this, you’re welcome to share more information. Specifically:
– what theme are you using?
– what code are you hooking in that’s causing the issue in WordPress 4.5 for you?
I’d be happy to take another look for you.
Hi Nick,
I am using the eleven40 Pro Theme
I just removed all codes and the problem still persists.
My logo only comes back when I disable the entire plugin for some reason…
thanks
Plugin Support
Nick C
(@modernnerd)
Thanks for the info!
I’m able to set a header image in eleven40 Pro with Genesis Simple Hooks active.
Are you adding your logo via Appearance → Header or another method?
Are you able to share a link to the site that shows the broken header? You’re welcome to create a staging copy of the site if you’d prefer not to leave the live site broken.
The site is https://goo.gl/DC6J15
yep, the logo was added via Appearance → Header
I am using simple hooks on other sites and have no problems, this puzzles me though
Plugin Support
Nick C
(@modernnerd)
It looks title your entire title-area is missing: http://d.pr/i/1eqyg
Have you definitely tried removing all PHP code from your Simple Hooks areas? It sounds as though something there could be removing your title section if this issue is only occurring when the plugin is active.
You may need to clear caches after temporarily removing Simple Hooks (it looks like you may be using a caching plugin + CloudFlare?). I also recommend taking a backup of the hook content so that you can restore it after your test.
Good morning Nick,
yes sir, I removed all the php code from Simple hooks again, cleared all caches..disabled cloudflare…even with no php code the title area still doesn´t come back. Only if I remove the entire plugin. Deleted the plugin, cleared cache, installed it all back again and turned it on with no code…same problem.
If I disable all other plugins, same thing, title area dissapears when simple hooks is turned on with all other plugins turned off. I have another site on the same server and this doesn´t happen there, it´s a different Genesis theme so I suspect this might have something to do with the eleven40 Pro Theme?
Plugin Support
Nick C
(@modernnerd)
Many thanks for double-checking that.
Would you be happy to share admin login information for your site? You can email me at nick.cernis [at] copyblogger [dot] com if you’d like to. I’d be happy to take a quick look for you to see what could be causing this.
Plugin Support
Nick C
(@modernnerd)
Thanks!
[Just noting for anyone who finds this that the issue was solved by unticking “unhook genesis_do_header function from this hook” next to the genesis_header hook in Genesis → Simple Hooks.]
