Hi @yeqingwp
May I know which plugin are you using to connect Paypal?
The PayPal standard payment interface of woocomer and the PayPal payment plug-in developed by woocomer
Hi @yeqingwp
Thanks for confirming.
As you are using WooCommerce PayPal Payments, there is a separate support forum that caters to it. You can request support on the following forum directly: https://wordpress.org/support/plugin/woocommerce-paypal-payments/
What if I use the PayPal standard payment interface of woocommerce instead of using a plug-in?
Hello there,
The normal workflow is, an order is paid by the customer and then the payment gateway sends a signal to WooCommmerce to update the order status.
This forum is specific for WooCommerce core questions, regarding PayPal, you can request further assistance in its dedicated forums as mentioned in previous responses.
Thanks.
Hopefully, you were able to find a way forward with the issue. I’m going to mark the thread as resolved. Feel free to create a new topic if you need assistance with anything else.