Support » Plugin: WP Mail SMTP by WPForms » Does this work with Woocommerce?

  • Resolved rickmcinnes

    (@rickmcinnes)


    Test email works fine, but nothign from woocommerce is getting sent. Even going to an order and clicking on send order completed email, nothing is going out. Password resets not either, basically only the test email works but nothing else.

    Any idea where I can begin to troubleshoot ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • i have the same problem ,

    the test email goes to the wrong email and I can’t change the email

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @rickmcinnes,

    If the test email is sent successfully, please check the ‘From Email’ in the WooCommerce Email settings. ‘From Email’ should be the one used in WP Mail SMTP. Alternatively, you can Force From Email from WP Mail SMTP > Settings > General.

    @nickspain, The email address in the test email is preselected with a logged-in user’s email address. This value can be changed to send emails to other email addresses, but not saved.

    I hope this helps!

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @rickmcinnes, @nickspain – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 3 replies - 1 through 3 (of 3 total)
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