Support » Plugin: Google Reviews Widget » Does this plugin refresh the reviews?

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  • Plugin Author richplugins

    (@richplugins)

    Hey Webheadllc,

    Google allows get up to 5 reviews only and only sorted by helpful, it’s a limitation of Google itself, not specifically our plugin.

    It means that the plugin can’t choice which reviews pulled, the plugin gets 5 reviews only which returned by Google without of control this process. If the plugin doesn’t received new reviews, it’s mean that the Google just doesn’t return these.

    Also, you can try to update the reviews manually.

    In order to do this you need:
    1. Add new ‘Google Reviews’ widget to the sidebar;
    2. Find and choose your place;
    3. Click by ‘SAVE PLACE AND REVIEWS’ button;
    4. Remove this widget.

    After this, check if any new reviews will appear on the site.

    Thanks!

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