• Resolved Paul Mycroft

    (@pmycroft)


    Hi there,

    When I update the server PHP from 7.3 to 7.4, the jobs no longer display. Reverting back to 7.3 fixes it.

    Can you advise here? TIA.

    • This topic was modified 2 years, 12 months ago by Paul Mycroft.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • @pmycroft

    can´t reproduce this. On our enviroment it works with PHP 7.4. Any other plugins that may cause the issue?
    Cleared your cache? or maybe something in your htaccess?

    Thread Starter Paul Mycroft

    (@pmycroft)

    I updated on the server and it is at 7.4 but the jobs do not display.

    I have this in the .htaccess file:

    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php74 .php .php7 .phtml
    </IfModule>

    • This reply was modified 2 years, 11 months ago by Paul Mycroft.
    • This reply was modified 2 years, 11 months ago by Paul Mycroft.
    • This reply was modified 2 years, 11 months ago by Paul Mycroft.
    Thread Starter Paul Mycroft

    (@pmycroft)

    Is there any harm in leaving it at 7.3.27?

    @pmycroft
    did you roll back to 7.3.27?
    7.4 is faster and the “standard” on which WP should run, but you can keep your version.
    Any chance to make a staging/ or dublicate of the site so you can check on another fresh install if tis running?

    Thread Starter Paul Mycroft

    (@pmycroft)

    I did roll back after trying 7.4.16. I am unable to make the jobs appear when 7.4.16 is applied at Bluehost so will just leave it at 7.3.27, I think.

    Thanks for trying.

    @pmycroft
    any chance to just run 7.4? Or maybe contact bluehost for some troubleshooting

    Thread Starter Paul Mycroft

    (@pmycroft)

    I can only select what is available from within Bluehost, which puts 7.4.27 in place.

    Is there a way to do this using .htaccess but keep it at 7.3 from Bluehost’s cPanel?

    Thanks.

    I have just tested on my local host at 7.4.12 which seems to be ok. So many be it’s an issue with Bluehost. My live site is still running 7.3.24 because the support on this plugin is no existent.

    Thread Starter Paul Mycroft

    (@pmycroft)

    Hi @pantsman28 and @braehler ,

    Thank you for both taking the time to reply.

    When I update the PHP to 7.4 in Bluehost’s cPanel in MultiPHP Manager, it reflects correctly in Tools > Site Health. However, the jobs do not display. Here is a video I made, I hope you can see it:

    Watch Loom video »

    Not sure what else I can do, maybe I just leave it at 7.3.

    TIA.

    interesting video. I believe it to be a server issue…

    First check to see if you have the latest version of the plugin current v1.35.0

    Then if you have ftp access or file access to your root .htaccess remove
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php74 .php .php7 .phtml
    </IfModule>

    If you are using any cache plugins turn them off before you swop the php version over to 7.4, try that, if not make a backup of the htacess file and start with a blank .htaccess file. What ever writes to it should rewrite.

    NOTE: ideally best to try this on a staging site if possible.

    Thread Starter Paul Mycroft

    (@pmycroft)

    Yes, it is at 1.35.0.

    I followed your instructions and the rewrite from 7.3 to 7.4 added this back into the .htaccess file:

    # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php73” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php73 .php .php7 .phtml
    </IfModule>
    # php — END cPanel-generated handler, do not edit

    So I think I am stuck at 7.3.28 as the jobs do not display on 7.4.18.

    Thread Starter Paul Mycroft

    (@pmycroft)

    I wonder if there is a specific PHP module that is either checked or unchecked in 7.4.28, which causes this.

Viewing 12 replies - 1 through 12 (of 12 total)
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