Hi @tomazzi,
We have updated a lot of sites to 5.6.2 and we don’t have problems with the plugin on any of them. Could you please inform what kind of problem you have?
Best regards from Spain.
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This reply was modified 1 year, 2 months ago by
apasionados. Reason: Changed bye message
Hello,
Thank you for your prompt reply!
The info line is suddenly not visible any more (only WP version information is displayed on the right side, nothing on the left side). I am not sure if the problem started after WP update or some plugin update.
How should I troubleshoot it?
Thanks! Tom
Hi @tomazzi,
Good question. This WordPress update should not have affected this plugin.
It seems more related to a theme update or to a plugin update. There are many plugins and themes that don’t use the standard way to add content to the admin footer and overwrite the content.
The easiest way to check is to disable all plugin and only leave our plugin activated and see what happens. If it shows the content in the admin footer, one of the plugins has a conflict. In order to detect which plugin causes the problem, activate one plugin after another and see which one is the one that causes the problem.
If it’s not a plugin, please revert to a standard WordPress theme and see what happens.
Please send us the information of your tests.
Best regards from Spain.
Hello,
Thank you for your suggestion. I found that “Cookie Notice & Compliance for GDPR / CCPA” plugin was the reason for the problem in my case. I suggested a fix here:
https://wordpress.org/support/topic/killed-hook-admin_footer_text/#post-14129091
Kind regards,
Tom
