Support » Plugin: Backup and Staging by WP Time Capsule » Does not work with large sites

  • devsc2768

    (@devsc2768)


    Painfully slow and does not work with large sites. The backup kept stopping and then continuing a day or so later. Followed all instructions including backing up to S3. Soinds good on their website but does not live up to expectations.

    I can’t even cancel the trial.

    I would not bother and will not use it on any other sites.

    • This topic was modified 2 months ago by devsc2768.
Viewing 1 replies (of 1 total)
  • Plugin Author WPTimeCapsule

    (@wptimecapsule)

    Hi,

    Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Yes, the first backup will be slow, but the subsequent backups will be faster.
    Also, it is unusual that backups kept stopping on your site. We will love to make things right if you give us another chance.
    Kindly write us to our support team at help at wptimecapsule dot com.

    Note: The trial plan will be cancelled automatically after the 30 days trial period. However, I have noted your point and will bring options to cancel the trial from your WPTC account.

    Cheers!

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