Title: Does not work with Digitalocean Last modified: February 7, 2023 --- # Does not work with Digitalocean * Resolved [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/) * Hello, * I followed documentation at [https://updraftplus.com/use-updraftplus-digital-ocean-spaces/](https://updraftplus.com/use-updraftplus-digital-ocean-spaces/) * It show: * **S3 settings test result: Failure: We successfully accessed the bucket, but the attempt to create a file in it failed. Please check your access credentials.( UpdraftPlus_S3::putObject(): [6] Could not resolve host: https)** * Here is a screenshot: * [https://prnt.sc/7tpMFhbxqGCA](https://prnt.sc/7tpMFhbxqGCA) * Anyway to fix it? * Thanks Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16448315) * Hi, * Can you make sure that UpdraftPlus has the correct read/write permission to the assigned folder? Also, please check if there are no firewalls blocking the connection. * Thanks, Bryle * Thread Starter [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16448351) * _make sure that UpdraftPlus has the correct read/write permission to the assigned folder?_ * No, I did not assigned any foler, but only input the Digitalocean Space buckt name. is that a right way? * _please check if there are no firewalls blocking the connection._ * It is fresh created, I did not set any firewall to digital ocean space. how to check? I only know firewall on server, but do not know there is also firewall on space bucket. * By the way, i also use this plugin [https://wordpress.org/plugins/amazon-s3-and-cloudfront/](https://wordpress.org/plugins/amazon-s3-and-cloudfront/), and it works fine, and I can offload medias to the space. * But I tried to deactivate that plugin, and the issue is same. - This reply was modified 3 years, 2 months ago by [alexliii](https://wordpress.org/support/users/alexliii/). * Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/) * (@vupdraft) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16457319) * Hi, * Apologies for the delay, I have asked one of our developers to follow up on this. * Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * (@dnutbourne) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16457450) * Hi, * Apologies for the delay. * Please could you remove the `https://` and bucket name from the S3 endpoint setting? These are added automatically based on the other settings. * Does this allow the connection to succeed? * Thread Starter [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16480996) * 1# * If Remove`https://` and bucket name from the S3 endpoint setting: * ```wp-block-code S3 settings test result: Failure: We successfully accessed the bucket, but the attempt to create a file in it failed. Please check your access credentials. (UpdraftPlus_S3::putObject(): [NoSuchBucket] ) ``` * [https://prnt.sc/U2rTE-zy2ke0](https://prnt.sc/U2rTE-zy2ke0) * 2# * If only remove [https://](https://wordpress.org/support/topic/does-not-work-with-digitalocean/?output_format=md), and input: mybucket.sfo3.digitaloceanspaces.com, it will show: * ```wp-block-code S3 settings test result: Failure: We successfully accessed the bucket, but the attempt to create a file in it failed. Please check your access credentials. (UpdraftPlus_S3::putObject(): [SignatureDoesNotMatch] ) ``` * 3# If remove only https:, but remain//, it will show: * ```wp-block-code S3 settings test result: Failure: We successfully accessed the bucket, but the attempt to create a file in it failed. Please check your access credentials. (UpdraftPlus_S3::putObject(): [3] ) ``` * 4# * If input full origin Endpoint: [https://mybucket.sfo3.digitaloceanspaces.com](https://mybucket.sfo3.digitaloceanspaces.com), it will show: * ```wp-block-code S3 settings test result: Failure: We successfully accessed the bucket, but the attempt to create a file in it failed. Please check your access credentials. (UpdraftPlus_S3::putObject(): [6] Could not resolve host: https) ``` * 5# * I manually created a folder directory in Bucket, but issue is same: * [https://prnt.sc/ccsdf3cNoHkj](https://prnt.sc/ccsdf3cNoHkj) * **The above tests are with Origin Endpoint, and same issue with CDN Endpoint.** * and please check the setting [https://prnt.sc/tJNFnI4_8y7g](https://prnt.sc/tJNFnI4_8y7g), and please let me know if there is anything wrong. * What should I input in the field of S3 location:s3generic:// ? it should be custom directory in Bucket, right? - This reply was modified 3 years, 2 months ago by [alexliii](https://wordpress.org/support/users/alexliii/). - This reply was modified 3 years, 2 months ago by [alexliii](https://wordpress.org/support/users/alexliii/). - This reply was modified 3 years, 2 months ago by [alexliii](https://wordpress.org/support/users/alexliii/). - This reply was modified 3 years, 2 months ago by [alexliii](https://wordpress.org/support/users/alexliii/). * Thread Starter [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [3 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16483007) * Hello [@dnutbourne](https://wordpress.org/support/users/dnutbourne/), * Did you have a chance to check? * Thanks * Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * (@dnutbourne) * [3 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16519180) * Hi, * Apologies for the delay * You will need to enter the endpoint as: sfo3.digitaloceanspaces.com * The location should be set to the bucket name. * If the ‘bucket does not exist’ error persists, I would recommend asking Digital Ocean support if they have any insight. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Does not work with Digitalocean’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 7 replies * 4 participants * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-with-digitalocean/#post-16519180) * Status: resolved