Support » Plugin: Weather Effect - Christmas Santa Snow Falling » Does NOT work on Paralax Websites

  • Love the concept. Works on some sites but not on a paralax website that uses Visual COmposer. Stays in the top section only and looks horrible. Great idea. Update it to work on update sites.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author A WP Life

    (@awordpresslife)

    Hi,

    It works perfectly on our site, We are also using visual composer.
    If you have any query Please Contact on our site A WP Life

    Thanks

    Thread Starter creativetrav

    (@creativetrav)

    Did not and does not work for us. http://www.creativetravelinc.com

    Also, your site has a “chat Feature” that says you are online and twice (early evening my time and mid morning my time) I have tried to contact you on it and no one ever responds. Products works on other sites and is very nice. It does not work on sites like my other one and the support lacks considerably.

    Plugin Author A WP Life

    (@awordpresslife)

    Hi,

    There is some issue with our chat system, sometimes we don’t get any notification for the chat.

    But you can contact us with contact page of our site.

    Please contact on our contact page we will try to solve issue.

    Here is the link to our contact page – A WP Life

    Thread Starter creativetrav

    (@creativetrav)

    Just an FYI – At THEIR request, I filed out the form to get support almost 5 days ago, no response, no support, no customer service.

    They can say what they want here… facts are- Program does not work on my one site. Thir chat feature does not work. They do not respond to request for support and they already have MY contact and never attempted to resolve the issue.

    Plugin Author A WP Life

    (@awordpresslife)

    Hi,

    Sir, We have emailed you 3 days ago, but you did not reply back if you will not reply back then how can we give you support.

    Please check your email and reply back, we are waiting.

    We have proof See this screenshot – [moderated]

    Thanks

    • This reply was modified 3 years, 2 months ago by Andrew Nevins.
    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @awordpresslife, Please don’t post a screenshot of personal and private information like emails.

Viewing 6 replies - 1 through 6 (of 6 total)
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