Support » Plugin: Contest Gallery - Photo Contest Plugin for WordPress » Does not work consistently

  • After multiple attempts and even trying things “Content Gallery support” suggested we have not been able to get this plugin to work on a consistent basis. Instead, we get messages from customers telling us “they can’t vote” or that it will only let them vote one per day. What makes it worse is I was unable to locate help or descriptions for many of the settings in the app. At one point I was told to “deactivate “Allow vote out of gallery” and the complaints might disappear. My first question is where is the description of what this setting even means? The only instructions I could find were the generic ones here on the WordPress side. Sadly all they do is just list “options” and even the FAQ is vague and doesn’t come close to explaining what some settings mean. My second question is, why do you have this setting if it stops people from being able to vote?

    BTW, we did pay for the pro version but I would not recommend.

    • This topic was modified 1 year, 6 months ago by cweb.
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