does not work at an accordion on Chrome

  • cathousetantan

    (@cathousetantan)


    2 months, 2 weeks ago

    When I place a gallery inside an accordion, it doesn’t display.
    This happens in every environment, but when I contacted support, they told me to give them administrator privileges for the website because it doesn’t happen.

Viewing 1 replies (of 1 total)
  • Plugin Support Barsha Paudel

    (@barsha05)

    2 months, 1 week ago

    Hi @cathousetantan,

    Thank you for your feedback, and I’m sorry to hear about the issue you experienced.

    When a gallery is placed inside an accordion, sometimes it may not display properly due to how the accordion hides content. This is a common issue with many plugins because the gallery scripts may not load correctly until the section is visible.

    We weren’t able to reproduce the issue on our end, which is why the support team asked for further details. This helps us see exactly how things are set up on your site so we can find the issue and fix it faster.

    To help you further with the issue, please submit the support ticket through the Envira Gallery site when you have a chance? We’re here and ready to assist in any way that makes you comfortable.

    Thanks!.

Viewing 1 replies (of 1 total)
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