Support » Plugin: MalCare Security - Free Malware Scanner, Protection & Security for WordPress » Does not work at all. Cannot even tell why.

  • I tried to install this plugin and tried to scan. After not only 2 seconds it claimed to have scanned 5.7k Files? LOL. And told me to upgrade to premium.

    I suspect it doesn’t work. Can’t even try for once and should pay 99/year for one site?

    This would be like buying a car without even be able to drive once.
    Sorry. Not good.

    If even one complete or 80% tryout WITH insight to the statistics would have been possible (not necessarily showing the modified files, if any are there or maybe only 3 or so) would all have been fine. But like this:

    Useless.

    At the moment I would even give 0 stars if possible.

    If this will be corrected I am willing to change my review.

    Thanks.

    • This topic was modified 2 months, 3 weeks ago by holbizmetrics.
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  • Plugin Author akshatc

    (@akshatc)

    We did scan your site and did find malware (more than 5 files). We are sure your site is hacked and once you upgrade you will be able to clean the site with the click of a button. Frankly no one else offers to clean up a site within minutes for $99/-. WordFence will charge $500 to clean a site and that too after a wait of many hours if not days. We have a 100% guaranteed money back guarantee if we cannot clean the site.

    ​​The scan is fast because the ​unlike other scanners we offload the scan to our servers which ​does all the heavy work so your site is ​not overloaded. Also unlike other plugins which make you do ​​manual configuration, we automatically setup firewall protection with appropriate configuration based on your site.

    Hi, Im a premium member and its a great plugin. It found malware that others havent.I have it running on three websites. Becuase its in cloud, it doesn’t use extra resources on your server as well. Also support is good, usually take about 3-6 hours to reply, although depending on timezone.

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