Support » Plugin: Social Reviews & Recommendations » Does not work

  • Returns this error:
    Facebook API Rating: {“error”:{“message”:”(#200) Requires manage_pages permission to manage the object”,”type”:”OAuthException”,”code”:200,”fbtrace_id”:”Cah0+Z

    • This topic was modified 3 years, 5 months ago by thebioguy.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi,

    Please try the recent version 1.4.4.

    Sorry, but Facebook removed manage_pages permission (which is needed for get your reviews) for all apps at August 1. While the plugin’s FB app is on the review, we made a workaround in the latest version.

    Thanks!

    Plugin Author richplugins

    (@richplugins)

    Hi,

    Try the latest version 1.4.5, Facebook has returned the right for page API and the plugin works as before.

    Thanks!

    I use version 1.4.7 and i have this error:
    Facebook API Rating: {“error”:{“message”:”(#283) Requires manage_pages permission to manage the object”,”type”:”OAuthException”,”code”:283,”fbtrace_id”:”AuxPUYd

    Debug information:
    URL: http://palgan.pl
    PHP Version: 5.6.33
    WP Version: 4.9.8
    Active Theme:
    DriveMe-v3 1.3
    URLOpen Method: curl
    URLOpen allow: 1
    Plugin Version: 1.4.7
    Settings:
    fbrev_app_id:
    fbrev_app_secret:
    fbrev_version: 1.2.7
    fbrev_active: 1

    Widgets: Array
    (
    [3] => Array
    (
    [title] => Recenzje z Facebook
    [page_id] => 202936076409753
    [page_name] => Auto Szkoła Monika Pałgan
    [page_access_token] => EAAVVPjFKgSEBAEODDeZCqfKZBeK14Y2TZBGpCqCqO67KmvHefuyLAvduLTfacqA6t8OQ1OVLZCrGaam0BMiyRlINaHGE1dL0Gjc0JUhVxnefU4s8DU2BmlIUg5jZBvnmknJWFZBr5wDeJ5QXpZA8EZAFVZAmeoZAPtkEZCav7BkKYMNXAZDZD
    [dark_theme] =>
    [view_mode] => list
    [pagination] =>
    [disable_user_link] =>
    [max_width] =>
    [max_height] =>
    [open_link] => 1
    [nofollow_link] => 1
    [show_success_api] => 1
    [cache] => 24
    [api_ratings_limit] => 250
    )

    [_multiwidget] => 1
    )
    1

    Plugins:
    Autoptimize 2.3.4 (active)
    Black Studio TinyMCE Widget 2.3.2 (active)
    Contact Form 7 4.7 (active)
    Cookie Notice 1.2.38 (active)
    Driveme common 1.0.1 (active)
    Facebook Reviews Widget 1.4.7 (active)
    Fancy Facebook Comments 1.1 (active)
    Gwolle Guestbook 2.2.1
    Jetpack by WordPress.com 5.0 (active)
    kk Star Ratings 2.6 (active)
    My WP Translate 1.0.3 (active)
    Popup Builder 2.5.9.3
    Really Simple CAPTCHA 2.0.1 (active)
    Redirection 2.6.3 (active)
    Responsive Lightbox 1.7.0
    Shortcodes Ultimate 4.9.9 (active)
    TablePress 1.8 (active)
    TablePress Extension: DataTables Buttons 1.1 (active)
    TablePress Extension: DataTables ColumnFilterWidgets 1.7 (active)
    TablePress Extension: DataTables FixedHeader 1.4 (active)
    TablePress Extension: Responsive Tables 1.4 (active)
    TablePress Extension: Row Filtering 1.3 (active)
    TablePress Extension: Table Auto Update 1.2 (active)
    TablePress Extension: Table Row Order 1.2 (active)
    TinyMCE Advanced 4.5.6 (active)
    WooCommerce 3.0.8
    WordPress Importer 0.6.3 (active)
    WPBakery Visual Composer 5.1 (active)
    WP GDPR Compliance 1.3.5 (active)
    WP Maximum Execution Time Exceeded 1.0.1 (active)
    Yoast SEO 4.8 (active)

    Plugin Author richplugins

    (@richplugins)

    Hi,

    First of all, we want to apologize for the inconvenience caused by the plugin error.
    Unfortunately, this error was not due to the plugin, Facebook had a bug of this.

    At the moment, our Facebook application, which used in the plugin, is in review for the manage_pages permission according to August 1st challenge. Facebook guaranteed that until review is completed, the requested permission manage_pages will work as before. Unfortunately, this is not always the case.

    On August 30, the manage_pages permission was removed from our application, even though it is still in review. We published a bug in Facebook, which the developers reacted to within 15 hours, eventually returning permission.

    At the moment the application works as before and all reviews should be displayed. If this is not for you, please check that you are using the latest version of the plugin 1.4.2 for the Pro version or 1.4.7 for the free.

    Since our app is still under review, unfortunately, we can not guarantee that in the future such situation will not encounter.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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