Title: Does not work
Last modified: September 1, 2016

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# Does not work

 *  Resolved [cp_user](https://wordpress.org/support/users/cp_user/)
 * (@cp_user)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/does-not-work-679/)
 * Been trying to install with no luck. Our web server works great, but the cache
   setup does not.
 * [https://wordpress.org/plugins/litespeed-cache/](https://wordpress.org/plugins/litespeed-cache/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [LiteSpeed Technologies](https://wordpress.org/support/users/litespeedtech/)
 * (@litespeedtech)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/does-not-work-679/#post-7672955)
 * Hi There,
 * We’re sorry that the installation did not work “out of the box” for you.
 * Could you clarify on what isn’t working? Perhaps there is a simple explanation
   for why it did not work.
 * Kevin
 *  Thread Starter [cp_user](https://wordpress.org/support/users/cp_user/)
 * (@cp_user)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/does-not-work-679/#post-7673047)
 * Works 100% now – thanks to LiteSpeed support. Important message – It is a common
   security practise to move the wp-config.php file up on level on the server so
   it does not reside in the public_html folder . That was our problem. For the 
   Cache to work and install, make sure the wp-config.php reside in the original
   place.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does not work’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
 * [LiteSpeed Cache](https://wordpress.org/plugins/litespeed-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/litespeed-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/litespeed-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/litespeed-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/litespeed-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/litespeed-cache/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [cp_user](https://wordpress.org/support/users/cp_user/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/does-not-work-679/#post-7673047)
 * Status: resolved