Title: Does not work
Last modified: September 3, 2016

---

# Does not work

 *  [gcsmxy](https://wordpress.org/support/users/gcsmxy/)
 * (@gcsmxy)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/does-not-work-669/)
 * Latest version of the Genesis Framework plus latest version of WP. No fancy configurations.
   Everything set up in German. Plugin does not work. Tells me the language is not
   supported.
 * Useless.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Remkus de Vries](https://wordpress.org/support/users/defries/)
 * (@defries)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/does-not-work-669/#post-8121089)
 * Sorry to hear you’re not having the experience as I intended you to have it.
 * If your locale is set up to `de_DE` than the plugin translates the Genesis Framework
   just fine, so I’m not really sure where the issue could be in your case.
 * With regards to the “language is not supported” message, this is due to the fact
   that the plugin isn’t actually fully translated here: [https://translate.wordpress.org/locale/de/default/wp-plugins/genesis-translations](https://translate.wordpress.org/locale/de/default/wp-plugins/genesis-translations)
 * Could you let me know a little bit more about your setup so I help your particular
   scenario as well please?
 *  Thread Starter [gcsmxy](https://wordpress.org/support/users/gcsmxy/)
 * (@gcsmxy)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/does-not-work-669/#post-8121105)
 * Hi,
 * thank you for your quick response and sorry for my delay.
 * My language is set to “German(Sie)”, the formal version. Not sure what you mean
   by de_DE.
 * I’m running the latest version of Genesis, Generate Pro Theme, latest version
   of WP.
 * If you tell me the specs you need to know, I’ll be happy to provide them. Appreciate
   your help!
 * Thanks you in advance!
 *  Plugin Author [Remkus de Vries](https://wordpress.org/support/users/defries/)
 * (@defries)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/does-not-work-669/#post-8121107)
 * The formal version of German is simply not available via this plugin just yet.
   I’ll investigate how I can make this so though. To be continued.
 *  [buurtaal](https://wordpress.org/support/users/buurtaal/)
 * (@buurtaal)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/does-not-work-669/#post-8656680)
 * Same problem here: I installed the plugin on my German site only to find out 
   that it won’t support the formal (“SIE”) version.
 * For German Genesis sites using “SIE” this means they will have to copy the appropriate
   de_DE po and mo files to the /wp-content/themes/genesis/lib/languages folder.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Does not work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/genesis-translations_ededed.svg)
 * [Genesis Translations](https://wordpress.org/plugins/genesis-translations/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-translations/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-translations/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-translations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-translations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-translations/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [buurtaal](https://wordpress.org/support/users/buurtaal/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/does-not-work-669/#post-8656680)