Title: Does not work
Last modified: June 5, 2023

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# Does not work

 *  Resolved [smakarate](https://wordpress.org/support/users/smakarate/)
 * (@smakarate)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1507/)
 * I have installed the lite version to see how this plugin functions. I have protected
   a file and when I copy the file url and then view it in a browser it is still
   visible. We are on Siteground hosting with Dynamic Caching NGINX turned on.

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1507/#post-16793760)
 * Hi smakarate,
 * Thank you for reaching out to us.
 * It could be your files cached on somewhere.
 * To assist you better, could you provide some information please?
    1. A sample URL for us to take a look.
    2. As you are using Siteground hosting, could you help to disable NGINX Direct 
       Delivery caching and check if it works?
 * ![](https://i0.wp.com/preventdirectaccess.com/wp-content/uploads/2020/06/pda-
   compatible-siteground-nginx-direct-delivery.png?ssl=1)
 * For faster and more customized response from our team, please feel free to drop
   us an email at support(at)[wpfolio.com](http://wpfolio.com)!

Viewing 1 replies (of 1 total)

The topic ‘Does not work’ is closed to new replies.

 * ![](https://ps.w.org/prevent-direct-access/assets/icon-256x256.jpg?rev=3263305)
 * [Prevent Direct Access - Protect WordPress Files](https://wordpress.org/plugins/prevent-direct-access/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/prevent-direct-access/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/prevent-direct-access/)
 * [Active Topics](https://wordpress.org/support/plugin/prevent-direct-access/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/prevent-direct-access/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/prevent-direct-access/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1507/#post-16793760)
 * Status: resolved