Title: Does not work
Last modified: June 2, 2022

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# Does not work

 *  [rodman38](https://wordpress.org/support/users/rodman38/)
 * (@rodman38)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1437/)
 * Hi,
 * The preview does not work, it loops
    [https://www.loom.com/share/34cc50d3c448407e9cbc4202d06be9ab](https://www.loom.com/share/34cc50d3c448407e9cbc4202d06be9ab)
 * no watermark on images !
 * I have this error in the browser console :
    [https://www.loom.com/share/1c4a9f868f6f4265ac465afdc793b0e5](https://www.loom.com/share/1c4a9f868f6f4265ac465afdc793b0e5)
 * I have Elementor (free + pro) and Woocommerce with the generatepress theme, the
   site has few plugins installed because it is under construction.
 * Any idea to solve this problem ?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1437/#post-15702027)
 * Hi, it looks like it’s not coming from the browser but it might be an issue with
   the server’s image processing library (or lack of it).
 * Would you be able to access the error_log on the server? Here are the docs on
   how to do it: [https://docs.bracketspace.com/main/debugging/diagnosing-errors#diagnose-server-errors](https://docs.bracketspace.com/main/debugging/diagnosing-errors#diagnose-server-errors)
 *  Thread Starter [rodman38](https://wordpress.org/support/users/rodman38/)
 * (@rodman38)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1437/#post-15702626)
 * Yes, I have the error logs, there is only one for this date:
 * `[02-Jun-2022 08:10:07 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options
   function is deprecated since version 3.1.`
 * What library are you talking about ? Imagick ? I will ask my host if it is active
   on the server.
 * I also tried the plugin below, but it doesn’t work either :
    [https://wordpress.org/plugins/product-image-watermark-for-woo/](https://wordpress.org/plugins/product-image-watermark-for-woo/)
    -  This reply was modified 3 years, 11 months ago by [rodman38](https://wordpress.org/support/users/rodman38/).
    -  This reply was modified 3 years, 11 months ago by [rodman38](https://wordpress.org/support/users/rodman38/).
 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1437/#post-15738889)
 * That error doesn’t come from our plugin 🤔
 * Our plugin currently used the GD library for processing images and this is what
   you need to be installed on the server.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Does not work’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1437/#post-15738889)
 * Status: not resolved