Does not work

  • info2

    (@agnoletti)


    2 years, 11 months ago

    I spent an hour trying to make it working, but with no results. I only wanted to have the most basic function to work: a certain user-role should get a certain price on a specific product. I watched their video and did what they showed, but with no results. Anyway, this plugin looks quite complicated and absolutely non-intuitive to setup.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    2 years, 11 months ago

    Hello @agnoletti,

    I’m sorry to hear you couldn’t get our ELEX WooCommerce Role Based Pricing work as per your requirement. If it is still possible for us to look into your site to understand what is the issue you are facing and resolve it at the earliest, please connect with our support team

    Looking forward to making our plugin work on your site.

    Thanks.

    Thread Starter info2

    (@agnoletti)

    2 years, 10 months ago

    I received a prompt assistance from the ELEX support team and I was explained that the role-based discount is a feature of the premium version, which costs 79 $ per year and you must renovate it every year to keep it working, otherwise it will not work anymore (subscription).

    Plugin Author ELEXtensions

    (@elextensions)

    2 years, 10 months ago

    Hello @agnoletti,

    Thanks for the feedback! We have a correction here.
    Setting a Role-based discount is definitely a basic version feature. However, the support for multi roles for a user is a premium version feature. Also, The premium plugin will continue to work even after a year, but there will not be any further updates and support. No auto-renewal is needed.
    Hope this clarifies. Please start a support thread if still there is any clarification required from our side.

Viewing 3 replies - 1 through 3 (of 3 total)
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