Title: Does not work???
Last modified: May 18, 2021

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# Does not work???

 *  [kenesseystudios](https://wordpress.org/support/users/kenesseystudios/)
 * (@kenesseystudios)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/does-not-work-1338/)
 * Followed a variety of their trouble shooting steps which are simply clicking 
   various settings in the console on and off but none of it worked. Nothing displays.
   Connected 2 accounts and added them to my feed. Only thing that shows up is the
   follow me button for Instagram. No idea what else I am supposed to do except 
   maybe fly to their office and teach them how to work their computer keyboards
   myself.

Viewing 1 replies (of 1 total)

 *  Plugin Author [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * (@smashballoon)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1338/#post-14464556)
 * Hi [@kenesseystudios](https://wordpress.org/support/users/kenesseystudios/),
 * I’m really sorry to hear you had an issue setting up the plugin. To confirm, 
   did you submit a ticket on our website or open a thread on the support forum 
   here to get help? I checked but couldn’t find anything related to your username.
   Issues like this are usually very straight forward to resolve and we’re always
   happy to help! We pride ourselves on providing quick and effective support so
   if you have any issues just let us know and we’ll be there to help.
 * Would you be able to open a support ticket through [our website here](https://smashballoon.com/instagram-feed/support/)
   with your System Info from the plugin so we can help get you up and running? 
   Just select the free version in the “Which version of the plugin are you using
   dropdown”.
 * I hope you’re having a great day!
 * John

Viewing 1 replies (of 1 total)

The topic ‘Does not work???’ is closed to new replies.

 * ![](https://ps.w.org/instagram-feed/assets/icon-256x256.png?rev=2700807)
 * [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin](https://wordpress.org/plugins/instagram-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/instagram-feed/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [smashballoon](https://wordpress.org/support/users/smashballoon/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/does-not-work-1338/#post-14464556)