Title: Does not work
Last modified: April 7, 2021

---

# Does not work

 *  Resolved [Multiplyimage](https://wordpress.org/support/users/andry129/)
 * (@andry129)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-1321/)
 * Hi! I’ve been using your plugin on different sites for a long time, I really 
   like it. But now, the plugin is not working… does not respond to changes in settings.
   Can you help me find out what the problem might be?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-work-1321%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [kubiq](https://wordpress.org/support/users/kubiq/)
 * (@kubiq)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-1321/#post-14287975)
 * Hi,
 * try to delete /wp-content/uploads/wpmss/ folder and resave your settings
    if 
   this folder with 2 files inside appears again, then everything is working
 * then only problem can be your cache – server cache or wordpress cache or browser
   cache
 * otherwise let me know
 *  Thread Starter [Multiplyimage](https://wordpress.org/support/users/andry129/)
 * (@andry129)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-1321/#post-14292322)
 * Thanks! Probably it was the server cache, the next day the scroll worked!
 *  Plugin Author [kubiq](https://wordpress.org/support/users/kubiq/)
 * (@kubiq)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-1321/#post-14292729)
 * Nice 😉

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Does not work’ is closed to new replies.

 * ![](https://ps.w.org/mousewheel-smooth-scroll/assets/icon-256x256.png?rev=1063217)
 * [MouseWheel Smooth Scroll](https://wordpress.org/plugins/mousewheel-smooth-scroll/)
 * [Support Threads](https://wordpress.org/support/plugin/mousewheel-smooth-scroll/)
 * [Active Topics](https://wordpress.org/support/plugin/mousewheel-smooth-scroll/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mousewheel-smooth-scroll/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mousewheel-smooth-scroll/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [kubiq](https://wordpress.org/support/users/kubiq/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-1321/#post-14292729)
 * Status: resolved