Support » Plugin: Beehive Analytics - Google Analytics Dashboard » Does Not Work (Updated)

  • Does not work with the Google Login Option. Just says there is no data yet when there is in GA.

    The plugin did take a week or so to start working, but with support and time, the plugin started to work.

    • This topic was modified 2 months, 1 week ago by CypressWebs. Reason: Plugin Review Update
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Prathamesh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @jmeyer2485,

    I am really sorry to know that it did not work in the first place for you. I tried to pull out a test on my lab site and I see that Beehive was able to pull the data from the GA. When you said “Does not work with the Google Login Option”, do you mean to say that you are not at all able to log in?

    If you are not able to log in, do you see any browser console errors on the browser console?

    If you are able to log in, can you check if you are using the same profile and tracking id which are you are using or checking on the GA? If not, you can check and change the same from your site Dashboard-> Beehive-> Settings-> Tracking Settings.

    If any of the above does not work for you, can you tell me if you are checking the data for a single site or a mu site? If it is a mu site, is that a subdomain or subdirectory?

    I am looking forward to hearing from you on it.

    Regards,
    Prathamesh Palve

    @wpmudev-support7 I have used the Google Login vs the API option. I logged in and gave Beehive access and then selected the website I want to track and checked that the Tracking ID matched, but this is all I see after two weeks still.

    Screenshot: https://imgur.com/a/Fl0bNju

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    HI @jmeyer2485

    I’m sorry to hear that!

    There must, be a reason for this issue and we’ll be happy to assist you in order to fix it. It would be best, however, if you would start a support topic about that so we could help you better. You can do it here:

    https://wordpress.org/support/plugin/beehive-analytics/

    Would you, please, do it?

    Please make sure to include that screenshot there and also let us know there if we’re talking about multisite or standard single WordPress installation and if there are any other plugins related to Google Analytics account installed and active on the site at the same time.

    Kind regards,
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)
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