does not show up after install

  • Resolved caffeekings

    (@caffeekings)


    1 year, 11 months ago

    Hi,
    I tried to install userswp on our wordpress networksite. The very first time it showed a installscreen but I accidently closed screen.
    After this, the setup screen never showed again.
    What I did: remove plugin, installed via upload, installed via wp-plugin screen.
    I disabled any caching, I activated error-log.
    Nothing worked.

    perhaps a ‘install flag’ somewhere got stuck? Would really like to try your plugin, hope you can help!
    greetings!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    1 year, 11 months ago

    Hi,

    how to open the UsersWP setup wizard if closed by accident?

    To open the setup wizard again, please click the UsersWP menu link, then the Help link (top-right corner), and finally the Setup Wizard link.

    See screenshot https://paste.pics/GYC33

    Let me know if you need further help.

    Thanks,

    Thread Starter caffeekings

    (@caffeekings)

    1 year, 11 months ago

    Hi,
    thanks, for the reply. The issue is: the plugin is not showing up after activation in the left toolbar at all. It is activated.
    there are no js/css errors.
    I installed some other (shipping related) plugin, so plugins itself do activate

    Plugin Support alexrollin

    (@alexrollin)

    1 year, 11 months ago

    Are you using multisite setup?

    If yes then make sure you have setup the site as per the doc here:

    https://docs.userswp.io/article/603-using-userswp-on-multisite-networks

    Thread Starter caffeekings

    (@caffeekings)

    1 year, 11 months ago

    Thanks, this worked!
    Also, we had a customized php snippet which changed the login path. This prevented proper installation I think.

Viewing 4 replies - 1 through 4 (of 4 total)
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