Support » Plugin: Site Reviews » Does not show the user’s avatar

  • Resolved bladax

    (@bladax)


    Suddenly I realized that the reviews that are made show the avatar that the default plugin gives, not the one that the registered user has, how do I make the avatar that the user has appear?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    Site Reviews uses the WordPress avatar functions to get the avatar associated with the user’s email address on Gravatar.com. If you are using an avatar plugin, it will work provided it correctly hooks into the WordPress avatar functions.

    If you are logged in when the review is submitted, Site Reviews will get the avatar associated with the logged-in user’s email, and not the email submitted in the review.

    If you want to ensure that the avatar displayed in a review is always the most current one associated with the email, then enable the regenerate avatars setting.

    Thread Starter bladax

    (@bladax)

    still not working, i use ultimate member

    when i do a normal coment in post
    https://ibb.co/FJZymhX

    when i try with review
    https://ibb.co/7zMHMZy

    my perfil in member wordpress
    https://ibb.co/k3wqfDm

    Plugin Author Gemini Labs

    (@geminilabs)

    Is this on a local development website? If so, try adding this code snippet to your website:

    add_filter('https_ssl_verify', '__return_false');

    • This reply was modified 1 year, 4 months ago by Gemini Labs.
    Thread Starter bladax

    (@bladax)

    its not local, i try with the code and nothing happend and i see when a user do it a review my wordpress notifies me of:

    https://ibb.co/bHFCZB3

    • This reply was modified 1 year, 4 months ago by bladax.
    Plugin Author Gemini Labs

    (@geminilabs)

    Where did you add the code?

    Try using the Code Snippets plugin:

    Does your website load with both http:// and https://? If so, the problem is likely happening due to a SSL issue on your website. You can fix this by either fixing the nginx/apache configuration on your server to always server your websiteover HTTPS, or you can use a plugin like https://wordpress.org/plugins/really-simple-ssl/

    By the way, I have tested the Ultimate Member avatars with Site Reviews and it works for me. But on the local development site, I have to use the code snippet above otherwise the remote status check of the image fails.

    And finally:

    1. Check to see if you are using a caching plugin.
    2. Disable the gravatar option in the Ultimate Member settings.

Viewing 5 replies - 1 through 5 (of 5 total)
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