Title: does not send e-mails Last modified: July 6, 2022 --- # does not send e-mails * Resolved [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/) * Hi. I have always used **contact form 7**, but since a few days ago it stopped sending notification emails on form submissions. Even, as I am repairing the website, I reinstalled wordpress, also I have tried to deactivate plugin by plugin. The configuration of the plugin **wp smtp** is correct and sends the test emails without problems, in the debugging section of this plugin are the requests to send mail from **contact form 7**, but the emails never arrive. What could be the problem? Thanks in advance. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-send-e-mails-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15803962) * Do you get any [response message](https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/) after you submit the form? * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15804013) * Hi Takayuki. After submission of the form everything is ok. The “thank you” message comes out, the data is saved in the Flamingo plugin. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15804240) * See [Setting up mail](https://contactform7.com/setting-up-mail/) * What email settings do you have in the Mail tab panel? * To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also [include screenshots](https://wordpress.org/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos). * [nataliejleroux](https://wordpress.org/support/users/nataliejleroux/) * (@nataliejleroux) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15805701) * I am working with a client who’s previous site developer built the site using Divi with Contact Form 7. They are having the same issues with their forms – the forms appear to submit successfully but no emails ever arrive announcing a form submission. Screenshots here: [https://imgur.com/a/P6GQTgu](https://imgur.com/a/P6GQTgu) * I have created and tested a new form with the same results and tried multiple email addresses. Your help would be much appreciated. * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15805799) * Hi. Email settings (i’m using my domain email address) [https://snipboard.io/OwE0WI.jpg](https://snipboard.io/OwE0WI.jpg) - This reply was modified 3 years, 11 months ago by [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/). * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15807612) * FAQ > [I see a response message “Thank you for your message. It has been sent.” with green border, but I never receive a mail for that.](https://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/) * Have you checked the spam folder? * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15811496) * Hi. Nothing in the spam folder * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15812106) * What other plugins and theme do you use on the site? * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15812129) * Hi… I’m using Astra Theme (Pro) And… plugins [https://snipboard.io/7TKIwg.jpg](https://snipboard.io/7TKIwg.jpg) * Thanks * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15812168) * You seem to have uninstalled WPForms Lite. Did it change the situation? * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15813515) * Hi Takayuki I installed WP Form lite, I tried it and it didn’t work either, I uninstalled it. I was also contacting the technical service of the hosting, and they tell me that everything is fine, but, they made me the observation that I should check the spam folder because the domain is in some blacklists (UCEPROTECTL3/ ivmURI). I have always been careful to have dmarc configured in my email client. I don’t know if any of this is affecting CF7 since a few weeks ago. * Thanks. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15816785) * If it is a fact that the domain is in blacklists, it is likely to affect email delivery. Do you know the reason why the domain is blacklisted? * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15819255) * No idea why that happened. I continue to receive and send emails from that address without any problems. I am going to try today to unsubscribe the domain from those blacklists, I’ll let you know. * Thread Starter [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * (@yoelvishdz) * [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15826313) * Hi Takayuki, the form is already working correctly, seems that when it’s automatically exit the blacklist “ivmURI” everything is working normally again. Thank you for your attention. - This reply was modified 3 years, 11 months ago by [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/). Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘does not send e-mails’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 14 replies * 3 participants * Last reply from: [yoelvishdz](https://wordpress.org/support/users/yoelvishdz/) * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/does-not-send-e-mails-3/#post-15826313) * Status: resolved