Does not send contact info to Sendinblue

  • Resolved eleventides

    (@eleventides)


    2 years, 1 month ago

    Hi,

    Subscriber info is being sent to the Submissions page but wouldn’t send info to the Sendinblue list. I hope that you can help me fix this problem. Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author webtica

    (@webtica)

    2 years, 1 month ago

    Hi @eleventides,

    Thank you for using the plugin! Let’s see what we can do here! 🙂

    Can you send me some screenshots?

    – Elementor form fields advanced tab.
    – Settings panel of the sendinblue integration plugin.
    – Sendinblue attribute list

    Thanks! The more info I can check the better.

    Thanks,
    Dieter

    Thread Starter eleventides

    (@eleventides)

    2 years, 1 month ago

    Hi Dieter,

    Thanks for the reply.

    The screenshots can be found on this Google Doc:

    https://docs.google.com/document/d/17BW8p0tvJNL3a6K7tQR21R1SqN-sjax-Yg1yb_W1Qa0/edit?usp=sharing

    Plugin Author webtica

    (@webtica)

    2 years, 1 month ago

    Hi @eleventides,

    Everything seems to be setup correctly.
    The thing I see is that the global input field value is too short for an API V3 key. Can you make a new key and paste the full value in the plugin? You can also do it manually in the form.

    Let me know how that goes!

    Kind regards,
    Dieter

    Thread Starter eleventides

    (@eleventides)

    2 years, 1 month ago

    Hi Dieter,

    It turns out that I pasted the wrong API key. A contact was added to the Sendinblue mailing list. The plugin is now working properly.

    Thank you for the help!

    Plugin Author webtica

    (@webtica)

    2 years, 1 month ago

    Hi @eleventides ,

    No problem. Happy you got it solved!
    If you wouldn’t mind you can always leave a review: https://wordpress.org/support/plugin/integration-for-elementor-forms-sendinblue/reviews/

    Thanks,
    Dieter

Viewing 5 replies - 1 through 5 (of 5 total)
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