Title: does not return from paypal
Last modified: August 22, 2016

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# does not return from paypal

 *  [Etypetools](https://wordpress.org/support/users/etypetools/)
 * (@etypetools)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/does-not-return-from-paypal/)
 * Hello,
    after having tested the donation, we get stuck at the paypal site. The
   correct url path has been indicated but still no way back to the initial web 
   site.
 * Where and what could be the solution?
 * my site is [](http://etypetools.co.uk)
 * Thank you for your help
 * Maikel
 * [https://wordpress.org/plugins/custom-post-donations/](https://wordpress.org/plugins/custom-post-donations/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Etypetools](https://wordpress.org/support/users/etypetools/)
 * (@etypetools)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/does-not-return-from-paypal/#post-5620356)
 * my site is [http://www.etypetools.co.uk](http://www.etypetools.co.uk)
 *  Plugin Author [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * (@hahncgdev)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/does-not-return-from-paypal/#post-5620616)
 * You have to enable auto return in your PayPal account, otherwise it will ignore
   the return field.
 * From the documentation (updated to reflect new layout):
 * Auto Return is turned off by default. To turn on Auto Return:
    - Log in to your PayPal account at [https://www.paypal.com](https://www.paypal.com).
      The My Account Overview page appears.
    -  Click the Profile subtab. The Profile Summary page appears.
    - Click the My Selling Tools link in the left column.
    - Under the Selling Online section, click the Update link in the row for Website
      Preferences. The Website Payment Preferences page appears
       Under Auto Return
      for Website Payments, click the On radio button to enable Auto Return.
    - In the Return URL field, enter the URL to which you want your payers redirected
      after they complete their payments. NOTE: PayPal checks the Return URL that
      you enter. If the URL is not properly formatted or cannot be validated, PayPal
      will not activate Auto Return.
    - Scroll to the bottom of the page, and click the Save button.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://s.w.org/plugins/geopattern-icon/custom-post-donations.svg)
 * [WP Donations](https://wordpress.org/plugins/custom-post-donations/)
 * [Support Threads](https://wordpress.org/support/plugin/custom-post-donations/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-post-donations/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-post-donations/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-post-donations/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/does-not-return-from-paypal/#post-5620616)
 * Status: not resolved