Title: Does not react Last modified: March 1, 2020 --- # Does not react * Resolved [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/) * Hi i installed your plugin a while ago and it worked. Then i paused for a while and now it does not react at all. See this video that shows the problem. [video src="https://shop.axellauer.de/temp/woof2.mp4" /] * Unfortunately i cant show you the issue live ( [https://shop.axellauer.de](https://shop.axellauer.de)) cause the shop does not fullfill legal requirements at the moment and so its in maintenance mode. * Kind regards Axel Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12498751) * Hello Axel * Please check the browser console(F12), maybe this is a JS error - This reply was modified 6 years, 2 months ago by [mediawebster](https://wordpress.org/support/users/mediawebster/). * Thread Starter [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12498787) * Hi, [video src="https://shop.axellauer.de/temp/woof3.mp4" /] * (Or you let me know a way to give you the credentials without publishing them here) * Axel * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12507115) * Hello Axel * It seems to be a conflict with third-party plugins. * Please turn off JS optimization * Thread Starter [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12512475) * You mean: “**Optimize loading of WOOF JavaScript files**“? It was and is on “ NO” * Thread Starter [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12513167) * No, i disabled all plugins (except Woocommerce and yours of course). I cleared all caches. I checked it even in all combinations with JS optimization ON and OFF * Nothing changed – it does not work * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12515826) * Hello * Try another theme. * Looks like a jQuery connection issue * Thread Starter [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12515842) * This is the most rude and respectless answer i ever got from a support. Its closed to “fyvm” * And, by the way – its absolutely nonsense. If it was the theme it would not have worked some weeks ago * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12523813) * Hello * It seems you misunderstood me. * I do not understand why you call my answer rude * I explored the screenshots of your site. And I see that the problem is in jQuery connection. For this reason, I asked to disable optimization. But you said it was unsuccessful! * Ok! In this case, you should look for incompatibility in another software For this reason, I asked to disable the theme. Because perhaps the current theme has the functionality of optimizing the connection of JS files. * This error can only be fixed if you find the reason for the incompatibility. * And in the end, I received an inadequate response from you. * Thread Starter [alauer](https://wordpress.org/support/users/alauer/) * (@alauer) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12523926) * 1: You did **not **ask me to activate another theme to find out if it might cause the issue. “Try another theme.” * 2: I already told you that its not the theme. * 3: Even if Enfold and WOOF would not “cooperate” its not a proof that Enfold causes the issue (two parties = two potential causes) * Plugin Author [RealMag777](https://wordpress.org/support/users/realmag777/) * (@realmag777) * [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12532065) * Hello Axel * Ok, lets see on logic – WOOF doesn work on your site, but it works on the sites created as demo sites: * [https://demo.products-filter.com/](https://demo.products-filter.com/)* [https://demo10k.products-filter.com/](https://demo10k.products-filter.com/) * [https://turbo.products-filter.com/](https://turbo.products-filter.com/) * **First**: So from this point you should ask – why it works there and not on my site. Instead of tests and cooperation you argues with us by words “I already told you that its not the theme.”. You can find the issue only with tests of your site set of scripts, for example install Duplicator [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/), create sub-domain , install there your site and leave only WOOF+WooCommerce, also disable all your optimizations, and if all is ok one by one enable plugins to see if there any issue appeared. So, if you want to find the issue you should look it for. * **Second**: “If it was the theme it would not have worked some weeks ago” – here is the light-hint can be here – disable that plugins or roll back that optimizations which done after that some weeks. * Nothing happens just like that and reason exists. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Does not react’ is closed to new replies. * ![](https://ps.w.org/woocommerce-products-filter/assets/icon-256x256.png?rev= 2844301) * [HUSKY - Products Filter Professional for WooCommerce](https://wordpress.org/plugins/woocommerce-products-filter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-products-filter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-products-filter/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-products-filter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-products-filter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-products-filter/reviews/) * 10 replies * 3 participants * Last reply from: [RealMag777](https://wordpress.org/support/users/realmag777/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/does-not-react/#post-12532065) * Status: resolved