Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Hi Tiganho.

    Could you please clarify the issue of “Does not print address”? We would like to understand the issue fully and address it if the issue is causing you problems.

    Disappointed you left a 1 start review without submitting a support request so we could review you issue. Or a feature request.

    Please note, under the General Tab, you can add your own custom Footer and Headers. In these blank fields you can add an address, if you want to provide that for the print templates for your orders.

    Hopefully understanding the ability to add Custom Footer and Headers you’d reconsider leaving a 1 star review.

    • This reply was modified 3 years, 11 months ago by bizswoop.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    *Reads. Removes modlook tag.*

    @bizswoop Why was this tagged modlook?

    Plugin Author bizswoop

    (@bizswoop)

    @jdembowski Thanks for the quick review.

    We tagged it as a modlock due to the fact we believe this was a spam based a troll review to affect our review rating with 1 star. The review is based upon the feedback of functionality that exist in the Plugin. Plus the account was created the same day the review was left, user has left no other reviews on the directory and left 1 star for functionality that exist in the plugin. We would like this review reviewed and potentially marked as spam.

    • This reply was modified 3 years, 11 months ago by bizswoop.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    That’s quite a leap you’ve made there and here’s the worst part: you’ve just publicly insulted one of your users.

    There isn’t anything here to support your accusation. Also you really need to stop worrying about reviews here. You could lose all of your reviews for cause and that would be fine. It’s happened before.

    Next time just consider replying well. A good answer from you is better than any 1 star review.

    Plugin Author bizswoop

    (@bizswoop)

    Disappointing on your response as a moderator based upon how we did respond well to the user review directly and our response to you as a moderator to investigate a review as outlined in the official blog post of WordPress.org (https://make.wordpress.org/plugins/2016/05/03/handling-bad-reviews/), but we will consider this closed.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Really? I think I’ll somehow live with your disappointment as I wrote a post about that myself on the Support blog. 😉

    https://make.wordpress.org/support/2016/08/about-plugin-and-theme-reviews/

    Your part is located at “Authors who reply to reviews”.

    And I work very closely with the plugins team so there that.

    I want to be clear here. This is where you went wrong.

    We tagged it as a modlock due to the fact we believe this was a spam based troll review to affect our review rating with 1 star.

    It’s one review. Your plugins don’t have anything near the traffic for you to cast that accusation. I know that because I looked at all of your plugin’s reviews, all of your plugin’s support forums and every topic you have replied to.

    There’s nothing to support your name calling and you want to refrain from that in the future.

    but we will consider this closed.

    Great! See? We can agree on something. I think so too and I’m closing this review.

    @tiganho If you wish to get support for this plugin then feel free to start a support topic.

    You can do so here.

    https://wordpress.org/support/plugin/print-google-cloud-print-gcp-woocommerce/#new-post

    If you decide to update your review you can use this link.

    https://wordpress.org/support/plugin/print-google-cloud-print-gcp-woocommerce/reviews/#new-post

    The author will not be able to reply here any longer as they’ve considered this closed and they’ve moved this from productive to not very. That is why I am closing the reviews. Again, you can still revise it but feel free to engage the author in a support post.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘does not print address’ is closed to new replies.