Same for me now, always worked but since last version it don’t work anymore !
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This reply was modified 6 years, 5 months ago by
dynamoprod.
I’m the same, mine keeps getting stuck at 18.2%
Hi
Please try to upload backup file in [WordPress]/wp-content/ai1wm-backups directory (via FTP/SFTP). After that you can use Restore button from Backups page to import the file.
Good evening, thank you for your answer but I have already tried this method several times
I am having the same problem. I have several websites that get stuck at “Done retrieving a list of all WordPress files.”.
They sit there for hours even though the backups are only between 20 MB – 450MB in size and the servers I am restoring the websites on have several hundred of gigabytes of free SSD disk space and the server has tons of available resources (space, ram and cpu).
What is the problem? I have tried both the google drive and ftp import and both get stuck at “Done retrieving a list of all WordPress files.”.
I have also just tried the below suggestion but I get stuck on “Done preparing blogs”:
[WordPress]/wp-content/ai1wm-backups directory (via FTP/SFTP). After that you can use Restore button from Backups page to import the file.
I am running php 7.1 if that makes any difference.
