Title: Does not generate SSL
Last modified: July 20, 2020

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# Does not generate SSL

 *  Resolved [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/)
 * Hi,
 * i completed all the options but it does not generate SSL.
    I also created 1 min.
   cronjob but it does not work either.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-generate-ssl%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 15 total)

 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13146187)
 * [@alarias](https://wordpress.org/support/users/alarias/) Please post the cron
   output.
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13146469)
 * Thanks for your reply. Where can i find the output?
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13148374)
 * [@alarias](https://wordpress.org/support/users/alarias/) If you set an email 
   to receive cron output, you’ll receive it by email. Please check your spam folder
   in case you didn’t receive it.
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13150121)
 * I checked all the folders but i don’t have any mail for cron output.
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13150145)
 * [@alarias](https://wordpress.org/support/users/alarias/) Please check this video
   guide once again and see if you missed anything: [https://www.youtube.com/watch?v=tYIOHsuY-HE](https://www.youtube.com/watch?v=tYIOHsuY-HE)
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13150406)
 * i checked the video. I completed all the steps but still it does not generate
   SSL although it shows revoke SSL option as it works. But it does not show the
   force ssl option.
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13151805)
 * [@alarias](https://wordpress.org/support/users/alarias/) Please wait until the
   cron job runs. It’s the server’s midnight.
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13151833)
 * i set the cron job to run every minute. Should it works after 1 minute?
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13154110)
 * [@alarias](https://wordpress.org/support/users/alarias/) Sure.
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13159946)
 * But it does not work 🙁
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13159990)
 * [@alarias](https://wordpress.org/support/users/alarias/) Did you received the
   cron output?
 *  Thread Starter [alarias](https://wordpress.org/support/users/alarias/)
 * (@alarias)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/page/2/#post-13160014)
 * no, i still did not get it, i think cron job does not work
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/page/2/#post-13160532)
 * [@alarias](https://wordpress.org/support/users/alarias/) We checked again your
   cPanel. Yes, the corn job is not working. Please contact your web hosting provider.
 *  Plugin Author [Anindya Sundar Mandal](https://wordpress.org/support/users/speedify/)
 * (@speedify)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/page/2/#post-13298238)
 * No activity in the last 3 weeks. So marking it resolved.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [5 years, 8 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13355647)
 * [@speedify](https://wordpress.org/support/users/speedify/) While I know you have
   the best of intentions, it’s forum policy that you _not_ ask users for admin 
   or server access. Users on the forums aren’t your customers, they’re your open
   source collaborators, and requesting that kind of access can put you and them
   at high risk.
 * If they _are_ paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users _here_ and in public, you also help the next person with 
   the same problem. They’ll be able to read the debugging and solution and educate
   themselves. That’s how we get the next generation of developers.

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Does not generate SSL’ is closed to new replies.

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## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * 15 replies
 * 4 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/does-not-generate-ssl/#post-13355647)
 * Status: resolved