Title: Does Not Fire on Exit
Last modified: August 22, 2016
---
# Does Not Fire on Exit
* Resolved [mongoosejane](https://wordpress.org/support/users/mongoosejane/)
* (@mongoosejane)
* [11 years, 2 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/)
* This pop-up seems to be working as described. However, I cannot get the popup
to fire upon exit.
* Thanks!
* [https://wordpress.org/plugins/wbounce/](https://wordpress.org/plugins/wbounce/)
Viewing 13 replies - 1 through 13 (of 13 total)
* Plugin Author [kevinweber](https://wordpress.org/support/users/kevinweber/)
* (@kevinweber)
* [11 years, 2 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815097)
* Can you send me a link to the site where I can see it in action?
* Thread Starter [mongoosejane](https://wordpress.org/support/users/mongoosejane/)
* (@mongoosejane)
* [11 years, 2 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815139)
* Sure, thanks!
* [http://www.spreadablejoy.com/](http://www.spreadablejoy.com/)
* Plugin Author [kevinweber](https://wordpress.org/support/users/kevinweber/)
* (@kevinweber)
* [11 years, 2 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815159)
* Everything works fine for me. It is firing on [http://www.spreadablejoy.com/artwork-blog/](http://www.spreadablejoy.com/artwork-blog/)
and on individual posts (e. g. [http://www.spreadablejoy.com/2015/02/10/new-childrens-illustration-website/](http://www.spreadablejoy.com/2015/02/10/new-childrens-illustration-website/)).
I’m using Chrome. The popups do not fire in every browser.
* Thread Starter [mongoosejane](https://wordpress.org/support/users/mongoosejane/)
* (@mongoosejane)
* [11 years, 2 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815162)
* Ok, great thanks! I can see it firing after a little bit of being open, I just
thought it should fire when I was going to leave the page only. “Upon exit”
* [Ladmohammad](https://wordpress.org/support/users/ladmohammad/)
* (@ladmohammad)
* [11 years, 1 month ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815361)
* Hi Kevin,
* Thanks for the great plugin.
Can you please tell me the values you have set
in your demo for following ?
* Self-acting fire (timer)
Set a min time Hesitation
* As like as your demo link setting please provide me the values for all.
* Thanks in advance.
* Plugin Author [kevinweber](https://wordpress.org/support/users/kevinweber/)
* (@kevinweber)
* [11 years, 1 month ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815362)
* Hi,
I left all three options (timer, min time, hesitation) blank. No input.
Best regards, Kevin
* [serge13100](https://wordpress.org/support/users/serge13100/)
* (@serge13100)
* [10 years, 10 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815395)
* Bonjour à toutes et à tous,
* Je pense avoir le même souci je ne vois pas le X pour fermer le pop-up.
* Voici mon blog: [http://apprendre-aquariophilie.fr/](http://apprendre-aquariophilie.fr/)
* Que puis-je faire ??
* D’avance merci
* Plugin Author [kevinweber](https://wordpress.org/support/users/kevinweber/)
* (@kevinweber)
* [10 years, 10 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815396)
* Please provide any support requests in this English-speaking forum in English.
* [serge13100](https://wordpress.org/support/users/serge13100/)
* (@serge13100)
* [10 years, 10 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815397)
* Hello everyone,
* Think I Have The same concern I do not see the X pour close the pop-up.
* Here is my blog: [http://apprendre-aquariophilie.fr/](http://apprendre-aquariophilie.fr/)
* What can I do ??
* Thank you in advance
* Plugin Author [kevinweber](https://wordpress.org/support/users/kevinweber/)
* (@kevinweber)
* [10 years, 10 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815398)
* Normally, users can click on every point around the white popup window.
You
can also add an element (your own close button) by using the CSS class “modal-
footer” or “modal-close”. Example:
* ```
x
```
* [serge13100](https://wordpress.org/support/users/serge13100/)
* (@serge13100)
* [10 years, 10 months ago](https://wordpress.org/support/topic/does-not-fire-on-exit/#post-5815399)
* Hello Kevin,
* Thank you for your help in my custom CSS I have this modal-close
* .wbounce-modal .modal {
background-color: transparent; overflow: visible! important;
width: 624px;} x
* And it does not work
* I also tried to modal-footer this:
* .wbounce-modal .modal {
background-color: transparent; overflow: visible! important;
width: 624px;}