Title: Does not connect
Last modified: January 5, 2019

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# Does not connect

 *  [Klokwerk-design](https://wordpress.org/support/users/klokwerk-design/)
 * (@klokwerk-design)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/does-not-connect-3/)
 * Hi all,
 * For my client’s site [https://melknowswheretogo.nl](https://melknowswheretogo.nl)
   I am using the pro version of maps builder.
 * Recently we have problems with the location finder in the posts. It gives the
   “
   This page can’t load Google Maps correctly.” message, and the console says “You
   must use an API key to authenticate each request to Google Maps Platform APIs.
   For additional information, please refer to [http://g.co/dev/maps-no-account](http://g.co/dev/maps-no-account)
   For more information on authentication and Google Maps JavaScript API services
   please see: [https://developers.google.com/maps/documentation/javascript/get-api-key&#8221](https://developers.google.com/maps/documentation/javascript/get-api-key&#8221);.
 * However, we cannot tackle the problem because the maps-area itself seem to connect
   OK. Also another plugin using maps, Events manager, connects ok on the same key.
   If we de-install the EM plugin, the problem stays the same. We also tested with
   other themes, without any other plugins etc. Can you please give us some assistence?
 * best regards,
    Kees Alders Klokwerk-Design
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-connect-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Does not connect’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [Klokwerk-design](https://wordpress.org/support/users/klokwerk-design/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/does-not-connect-3/)
 * Status: not resolved