Support » Plugin: AMP » does not allow to uninstall amp

  • Resolved chofky

    (@chofky)


    Hello, I want to uninstall amp pluggin but it is not possible, it remains in a deleting state but it is never removed.
    Set others to clear data.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Weston Ruter

    (@westonruter)

    Hi. Sorry for the difficulty with uninstalling. Can you elaborate on what you mean by remaining in a deleting state? Are you getting an error message like:

    Deletion failed: There has been a critical error on this website.

    We have had various support topics opened regarding uninstall problems, and we’ve created a GitHub issue to centralize the findings and resolve it: https://github.com/ampproject/amp-wp/issues/6826

    Can you confirm you’re facing a similar problem?

    We have a pending fix open which should be merged by next week.

    Thread Starter chofky

    (@chofky)

    yes, that message had, we have restored our website from before the plugin, bye amp!
    we installed it and then it was impossible to uninstall it!

    Plugin Author Weston Ruter

    (@westonruter)

    Thanks for confirming. That will be fixed in the next release (v2.2.1).

    Thread Starter chofky

    (@chofky)

    never again amp! we lost all the work for a week!

    Thread Starter chofky

    (@chofky)

    and I don’t know if the database and files in general when I restore the backup through UpdraftPlus everything will be fine.
    That is now my big question!

    Plugin Author Weston Ruter

    (@westonruter)

    You didn’t need to restore a backup. The issue with uninstalling just prevented some data specific to the AMP plugin from being removed. Merely deactivating the plugin would have been enough to prevent it from doing anything on your site. The AMP data removal logic is being made more robust in v2.2.1. So an inability to uninstall could also be remedied by updating to v2.2.1 once released and then uninstalling (while leaving the plugin deactivated). Sorry you had a bad experience.

Viewing 6 replies - 1 through 6 (of 6 total)
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