Title: Document Links aren&#8217;t working
Last modified: October 1, 2025

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# Document Links aren’t working

 *  Resolved [Matt Enser](https://wordpress.org/support/users/mattenser/)
 * (@mattenser)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/document-links-arent-working/)
 * I generated [this Cookie Policy](https://bakerllp.com/cookie-policy/) as part
   of setting up the cookie popup, the Cookie Policy Link at the bottom is correct
   but but for the link for “Manage services” in the popup is wrong and goes to 
   a random blog post for some reason.
 * Instead of linking to: [https://bakerllp.com/cookie-policy/](https://bakerllp.com/cookie-policy/)
 * It links to: [https://bakerllp.com/blog/court-finds-that-workforce-of-fedex-ground-drivers-are-employees-not-independent-contractors/#cmplz-cookies-overview](https://bakerllp.com/blog/court-finds-that-workforce-of-fedex-ground-drivers-are-employees-not-independent-contractors/#cmplz-cookies-overview)
 * [Here is screenshot of the issue.](https://drive.google.com/file/d/10RRjz8MPAuKmDycAKW1Pwe3Tkay4Rrhk/view?usp=sharing)
 * What would cause this? I tried clearing the cache and resaving all the settings
   again, but nothing seems to fix the issue.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdocument-links-arent-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Matt Enser](https://wordpress.org/support/users/mattenser/)
 * (@mattenser)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/document-links-arent-working/#post-18664469)
 * Actually now it is linking to [https://bakerllp.com/cookie-policy/#cmplz-cookies-overview](https://bakerllp.com/cookie-policy/#cmplz-cookies-overview).
 * I didn’t do anything it just started working, but how to I remove this link since
   there is already a link to the cookie policy at the bottom?
 *  Plugin Support [Antonio Candela](https://wordpress.org/support/users/antoiub/)
 * (@antoiub)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/document-links-arent-working/#post-18665447)
 * Hello [@mattenser](https://wordpress.org/support/users/mattenser/) ,
 * Thank you for reaching out.
 * The “Manage services” text refers to the **Consent per Service** link. It provides
   granular control so visitors can enable or disable individual services (you’ll
   see a checkbox next to each service). This feature only works correctly when 
   the **Cookie Policy** is generated by Complianz. If the policy isn’t generated,
   the link may fall back to an unrelated page.
 * If you want to keep this level of granularity, you can leave it enabled. Otherwise,
   you can disable it by selecting **“No”** under _“Do you want to use ‘Consent 
   per Service’?”_ in **Wizard > Consent > Services**.
 * I hope this helps.
 * Best regards,
   Antonio

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Document Links aren’t working’ is closed to new replies.

 * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064)
 * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Antonio Candela](https://wordpress.org/support/users/antoiub/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/document-links-arent-working/#post-18665447)
 * Status: resolved