Title: Document Icon not showing
Last modified: August 21, 2016

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# Document Icon not showing

 *  Resolved [pcoussa](https://wordpress.org/support/users/pcoussa/)
 * (@pcoussa)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/)
 * Hi .
 * I have downloaded and activated the plugin. I uploaded a PDF to the media gallery
   and attached it to the page thatI want it displayed on.
 * I go to the page that I want it to show up on and the title is there but the 
   PDF icon is not.
 * I went and inspected the element (throught he developer tools on chrome) and 
   in fact the icon does exist.
 * I used this code on the page that I wanted the document displayed.
 * [dg attachment_pg=true images=true].
 * Is this correct?
 * Cheers
 * [http://wordpress.org/plugins/document-gallery/](http://wordpress.org/plugins/document-gallery/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/#post-4153533)
 * That shortcode is correct. If the source for the icon is on your page (which 
   it sounds like it it), then the issue is with your theme or another plugin hiding
   the icon (most likely inadvertently).
 * If you can show me an example of this behavior, then I can look into the source
   of the issue. Knowing what theme you are using would also be useful.
 * Thanks,
    Dan
 *  Thread Starter [pcoussa](https://wordpress.org/support/users/pcoussa/)
 * (@pcoussa)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/#post-4153537)
 * Hi Dan,
 * Please go to URL [http://www.thecompanywebdesign.com.au/wptest/download-documents/](http://www.thecompanywebdesign.com.au/wptest/download-documents/)
 * Hope this helps
 * Cheers
    Paul
 *  Thread Starter [pcoussa](https://wordpress.org/support/users/pcoussa/)
 * (@pcoussa)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/#post-4153538)
 * Sorry Dan,
 * I forgot to mention that the theme is the standard onne in wordpress (twenty 
   thirteen). This however will not be the theme used and is only for test purposes.
 * Thanks again
 * Paul
 *  Plugin Author [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * (@danrossiter)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/#post-4153570)
 * Your problem is related to the directory and/or file permissions for your wp-
   content directory. If you go to the URL for the image of the image that should
   be in the gallery, you will see a 403 error (forbidden access).
 * All the best!
    -Dan
 * PS: If you find this plugin useful, please [take a moment to give it a good rating](http://wordpress.org/support/view/plugin-reviews/document-gallery#postform)
   so others can find it. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Document Icon not showing’ is closed to new replies.

 * ![](https://ps.w.org/document-gallery/assets/icon.svg?rev=983329)
 * [Document Gallery](https://wordpress.org/plugins/document-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/document-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/document-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/document-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/document-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/document-gallery/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Dan Rossiter](https://wordpress.org/support/users/danrossiter/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/document-icon-not-showing/#post-4153570)
 * Status: resolved