Support » Plugin: Timeline Express » Looking for immediate support?

  • Plugin Author Evan Herman

    (@eherman24)


    Are you looking for support regarding any aspect of Timeline Express? Do you need support immediately for a client project, or just need your support response expedited?

    Please consider purchasing a support license for Timeline Express. I spent a good deal of time building and supporting Timeline Express, and have decided to release it for free. While free things are great, it is hard to sustain any business on a completely free model.

    If you find this plugin useful, and would like to continue using it please consider supporting my efforts by purchasing a support license. Not only will this help with the continued development of Timeline Express, it helps offset the time and energy I put into answering support questions.

    As of January 9th, 2015, I will be checking this thread once per week. I will no longer be answering support questions via the contact form on my site. If you need support, and can wait for a response, you can post here. If you need more of an immediate response, please purchase a support license.

    Thanks,
    Evan
    EH Plugin Shop

    http://evan-herman.com/wordpress-plugin/timeline-express

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello, a couple of months ago I installed the Timeline Express plugin and I really liked it. I’ve made a timeline, everything was working really fine until tody.

    Today I wanted to add an announcement to the timeline, but the announcemnet info if gone. I haven’t changed anything to my website, I haven’t deleted anything and I haven’t added anything. How is it possible that the field “announcement info” is gone?
    Now I’ve deactivated and deleted the plugin and then downloaded the latest version and installed it and activated it again. But nothing is changed, the field “announcement info” is still missing. Even when I open an announcement that is working, the field “announcement info” is gone. And when I make a new announcement, it doesn’t show up on the timeline.

    Can you help me, how can this be fixed, and how is it possible that this field is gone?

    I took some printscreens to show you, but it seems that I can’t add them into this post.

    You can find the working timeline on:

    Plugin Author Evan Herman

    (@eherman24)

    Hi tntcoupe,

    It sounds like you’re having some sort of conflict with another plugin or a new theme. If you’d like you can email me through the contact form on my site. I really only give support to licensee holders, as supporting a plugin for free just isn’t sustainable in the long run.

    I can give you a few pointers if you shoot me over an email.

    Thanks,
    Evan

    Hi Evan,

    Nothing’s changed on my website. I haven’t installed a new theme or a new plugin. I haven’t touched it since the last day it was working fine. Until today, I wanted to add a new announcement and saw that the announcement info field is gone.

    Plugin Author Evan Herman

    (@eherman24)

    For anyone else who comes across this, the issue was related to a plugin ‘Meet My Team’.

    Does the Pro version allow me to create a Timeline of blog posts by category – or do I need to create announcements and link to blog posts?

    Plugin Author Evan Herman

    (@eherman24)

    The pro version is similar to the free version in that it only allows you to build out a timeline using announcement posts that you define in the plugin. There is no current way to create a timeline using pages, posts or custom post types.

    Moving forward I will try and come up with a solution or extension that would allow that.

    Thanks,
    Evan

    Hy Evan
    I have a Problem, It all works fine except when I open the page it says:

    Warning: Missing argument 2 for wptr_supress_title() in /kunden/459649_1060/webseiten/wordpress/wp-content/plugins/title-remover/title-remover.php on line 16
    Timeline 1.0

    It does not work with Title remover? can I deaktivate the title remover plugin on one page?

    Hi Evan,

    I bought a copy of Timeline Express on July 29, and immediately sent a support request via my WP dashboard, as I’m having trouble getting the plugin to work properly.

    I also followed up with an email to you on August 1, and still haven’t heard back. Please advise.

    Thanks,

    Matt

    Plugin Author Evan Herman

    (@eherman24)

    Hi Matt,

    I just responded via email. I don’t see a support ticket in here from you, which is strange. Either way, respond to the email and I can help get things cleared up for you.

    Thanks,
    Evan

    Hi Evan,

    Since I get no answer to my question on this forum, I tried to register on your site but I’m still unable to log-in. So, no way to get in touch with you to investigate my issues with the free version and see if I buy your pro version or not.

    Thanks for telling me what to do.

    Best,
    Yves.

    Plugin Author Evan Herman

    (@eherman24)

    Hi Yves,

    Feel free to use the contact form in the top right hand corner of my site, you’ll see a link in the navigation ‘Contact’. I can help you out there.

    Evan

    Thanks Evan, done!

    Hey Evan
    I really like your plugin, but I was wondering if it was possible to make the announcements only show the year and not day and month?

    Never mind I have found a solution

Viewing 14 replies - 1 through 14 (of 14 total)
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